The rise of people analytics and the future of organizational research

IF 3.1 Q2 MANAGEMENT Research in Organizational Behavior Pub Date : 2022-12-01 DOI:10.1016/j.riob.2023.100181
Jeffrey T. Polzer
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引用次数: 2

Abstract

Organizations are transforming as they adopt new technologies and use new sources of data, changing the experiences of employees and pushing organizational researchers to respond. As employees perform their daily activities, they generate vast digital data. These data, when combined with established methods and new analytic techniques, create unprecedented opportunities for studying human behavior at work and have fueled the rise of people analytics as a new institutional field of practice. In this chapter, I describe the emerging field of people analytics and new organizational phenomena that accompany the use of data and algorithms. These practices are affecting how individuals, groups, and organizations function, ranging from decision-making processes and work procedures, to communication and collaboration, to attempts to monitor and control employees. In each of these domains, I describe recent research and propose new research directions. Many of these domains intersect with the emerging field of Computational Social Science, in which disciplinary scholars are applying computational methods to an expanding array of digitized data, pursuing interests that extend far into the organizational domain. Organizational scholars are well-positioned to bridge organizational and disciplinary advances to stay at the forefront of research on the future of work.

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人员分析的兴起和组织研究的未来
随着采用新技术和使用新的数据来源,组织正在转型,改变员工的体验,并推动组织研究人员做出回应。当员工进行日常活动时,他们会产生大量的数字数据。当这些数据与现有的方法和新的分析技术相结合时,为研究工作中的人类行为创造了前所未有的机会,并推动了人员分析作为一个新的机构实践领域的兴起。在本章中,我描述了人员分析的新兴领域,以及伴随着数据和算法的使用而出现的新的组织现象。这些实践正在影响个人、团体和组织的运作方式,从决策过程和工作程序,到沟通和协作,再到监视和控制员工的尝试。在这些领域中,我描述了最近的研究并提出了新的研究方向。这些领域中的许多与计算社会科学的新兴领域交叉,在这个领域中,学科学者正在将计算方法应用于不断扩展的数字化数据阵列,追求远远延伸到组织领域的兴趣。组织学者有能力在组织和学科的进步之间架起桥梁,站在未来工作研究的最前沿。
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来源期刊
Research in Organizational Behavior
Research in Organizational Behavior Psychology-Social Psychology
CiteScore
1.60
自引率
0.00%
发文量
4
期刊介绍: Research in Organizational Behavior publishes commissioned papers only, spanning several levels of analysis, and ranging from studies of individuals to groups to organizations and their environments. The topics encompassed are likewise diverse, covering issues from individual emotion and cognition to social movements and networks. Cutting across this diversity, however, is a rather consistent quality of presentation. Being both thorough and thoughtful, Research in Organizational Behavior is commissioned pieces provide substantial contributions to research on organizations. Many have received rewards for their level of scholarship and many have become classics in the field of organizational research.
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