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From boundaryless to boundary-crossing: Toward a friction-based model of career transitions and job performance 从无边界到跨越边界:走向基于摩擦的职业转型和工作绩效模型
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-12-01 DOI: 10.1016/j.riob.2024.100205
Gina Dokko , Winnie Y. Jiang
The portability of performance for individuals during a career transition is not straightforward. Differences between jobs can create a drag on performance; alternatively, the differences can be an input to creativity and innovation. In this paper, we develop a model of career transitions that centers around the concept of career frictions, which we define as the disrupting differences felt by individuals between a new role and career attributes accumulated through their prior work experience (i.e., knowledge, social relationships, and imprints and identity). We argue that experienced individuals bring their accumulated career attributes into new jobs, and that the relationship between these attributes and their post-transition routine and creative job performance is mediated by career frictions. Furthermore, we theorize that the way in which movers experience career transitions is moderated by cognitive fixedness, which influences how much friction an individual feels, and by socialization practices, which can smooth or leverage friction in order to determine an individual’s post-move routine and creative job performance. Our friction-based theory of career transitions holds that individual characteristics like cognitive fixedness and also contextual conditions like socialization practices affect the portability of performance, or the prospect of generating creative performance.
个人在职业转型期间的表现可移植性并不是直截了当的。工作之间的差异可能会拖累业绩;或者,这些差异可以成为创造力和创新的投入。在本文中,我们建立了一个以职业摩擦概念为中心的职业过渡模型,我们将其定义为个体在新角色与通过其先前工作经验(即知识、社会关系、印记和身份)积累的职业属性之间的破坏性差异。我们认为,经验丰富的个体将其积累的职业属性带入新工作,并且这些属性与转型后常规和创造性工作绩效之间的关系是通过职业摩擦来中介的。此外,我们的理论认为,移居者经历职业转变的方式受到认知固着和社会化实践的调节,认知固着会影响个人感受到的摩擦程度,而社会化实践可以消除或利用摩擦,以确定个人的搬迁后常规和创造性工作表现。我们基于摩擦的职业转换理论认为,个人特征(如认知固着性)和情境条件(如社会化实践)会影响绩效的可移植性,或产生创造性绩效的前景。
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引用次数: 0
Collective attention and relational overload: A theory of transactive control in high-permeability intraorganizational environments 集体注意与关系超载:高渗透性组织内环境中的交互控制理论
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-12-01 DOI: 10.1016/j.riob.2024.100209
Ethan S. Bernstein , Pranav Gupta , Mark Mortensen , Paul M. Leonardi
As rapid organizational and technological change makes boundaries within workplaces more permeable, employees are gaining unprecedented access to new people and information. This both increases opportunities for collaboration and heightens the risk of attention overload. While scholars have investigated overload with respect to “what” employees attend to, little research has examined the challenges concerning “whom” to attend to, resulting in ambiguity that can undermine collaborative relationships. In this paper, we integrate and advance insights from organizational control and selective-attention research, building on those macro- and micro-level theories to better conceptualize collective attention when the potential target is a colleague (human) rather than information (nonhuman)—which we conceptualize as relational attention, i.e., attention-to-whom. Further, we propose a separate, meso-level theory of transactive control of relational attention, building on concepts of transactive behavior from other fields. By exploring how such transactive control works, we begin to define the conditions organizations need to cultivate—regarding mutually transparent availability, synchronous attentional allocation, and reciprocal attentional allocation—to reduce relational overload without sacrificing productive work relationships or other benefits of more permeable internal boundaries. In addition to shedding light on underexamined attention problems in the workplace, this model contributes to future research by forging multi-level connections between individual meta-attention, transactive control over relational attention, and more traditional forms of organizational control.
随着快速的组织和技术变革使得工作场所的界限更加易于渗透,员工们获得了前所未有的接触新人和信息的机会。这既增加了合作的机会,也增加了注意力过载的风险。虽然学者们已经调查了员工关注“什么”方面的超载问题,但很少有研究调查了关注“谁”方面的挑战,这导致了可能破坏合作关系的模糊性。在本文中,我们整合并推进了组织控制和选择性注意研究的见解,建立在这些宏观和微观层面的理论基础上,以便更好地概念化集体注意,当潜在目标是同事(人类)而不是信息(非人类)时,我们将其概念化为关系注意,即对谁的注意。此外,我们在其他领域的交互行为概念的基础上,提出了一个单独的、中观层次的关系注意交互控制理论。通过探索这种交互控制是如何工作的,我们开始定义组织需要培养的条件——关于相互透明的可用性、同步的注意力分配和相互的注意力分配——以减少关系过载,而不牺牲富有成效的工作关系或更具渗透性的内部边界的其他好处。除了揭示工作场所中未被充分研究的注意力问题外,该模型还通过在个人元注意、关系注意的交互控制和更传统的组织控制形式之间建立多层次的联系,为未来的研究做出了贡献。
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引用次数: 0
The (re)production of inequality in evaluations: A unifying framework outlining the drivers of gender and racial differences in evaluative outcomes 评估中不平等的(再)产生:概述评估结果中性别和种族差异驱动因素的统一框架
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-12-01 DOI: 10.1016/j.riob.2024.100207
Mabel Abraham , Tristan L. Botelho , Gabrielle Lamont-Dobbin
Evaluations play a critical role in the allocation of resources and opportunities. Although evaluation systems are a cornerstone of organizational and market processes, they often reinforce social and economic inequalities. The body of organizational research on inequality and evaluations is extensive, but it is also fragmented, siloed within specific contexts and types of evaluations (e.g., hiring, performance). As a result, we currently lack a systemic understanding of the conditions under which inequalities emerge. This paper provides a unifying framework to identify how gender and racial inequality is produced and reproduced in evaluations across professional contexts (e.g., digital platforms, entrepreneurship, traditional employment). Our framework categorizes the drivers of inequality into three main areas: prevailing beliefs in evaluative contexts, the design and structure of evaluation processes, and the characteristics of evaluators. Our approach not only sheds light on the common processes that exacerbate inequality but also underscores why an integrative framework is critical for both theoretical advancement and enacting effective reforms.
评价在分配资源和机会方面起着关键作用。虽然评价制度是组织和市场进程的基石,但它们往往加剧社会和经济不平等。关于不平等和评价的组织研究是广泛的,但它也是分散的,局限于特定的背景和评价类型(例如,雇用、业绩)。因此,我们目前对不平等产生的条件缺乏系统的了解。本文提供了一个统一的框架,以确定性别和种族不平等是如何在跨专业背景(例如,数字平台、创业、传统就业)的评估中产生和再现的。我们的框架将不平等的驱动因素分为三个主要领域:评估环境中的普遍信念,评估过程的设计和结构,以及评估者的特征。我们的方法不仅揭示了加剧不平等的共同过程,而且强调了为什么一个综合框架对于理论进步和实施有效改革都至关重要。
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引用次数: 0
A theoretical framework for social norm perception 社会规范知觉的理论框架
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-12-01 DOI: 10.1016/j.riob.2024.100211
Jennifer E. Dannals, Yin Li
How do individuals learn and perceive social norms across situations and groups? We propose a three-stage process of social norm perception in which individuals first enter situations with a prior expectation of social norms that may apply, then they encounter and weigh norm information, and finally they integrate this norm information with their prior expectation. In addition, we discuss definitions of social norms, the motivations for learning social norms, and different categorization schemes for different types of norms based on content. This framework further suggests implications for when social norms should be more likely to be misperceived, and what kinds of social norm information should be most influential in one’s perception of the norm.
个人是如何在不同情境和群体中学习和感知社会规范的?我们提出了一个社会规范感知的三阶段过程,在这个过程中,个体首先进入对可能适用的社会规范具有先验期望的情境,然后他们遇到并权衡规范信息,最后他们将这些规范信息与他们的先验期望整合起来。此外,我们还讨论了社会规范的定义、学习社会规范的动机以及基于内容的不同类型规范的不同分类方案。这个框架进一步暗示了社会规范在什么时候更容易被误解,以及什么样的社会规范信息应该对一个人对规范的感知最有影响。
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引用次数: 0
The joint effects of perceived motivation and ability on work behaviors and attitudes: Integrating the past and shaping the future 感知动机和能力对工作行为和态度的共同影响:整合过去和塑造未来
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-12-01 DOI: 10.1016/j.riob.2024.100208
Joel Brockner , Ya-Ru Chen , Gaoyuan Zhu
An age-old adage in psychology is that people’s behavior emanates from or is an expression of their motivation and their ability. We posit that work behaviors and attitudes also depend on employees’ perceptions of motivation and ability, pertaining to others and themselves. The processes through which perceptions of motivation and ability influence employees are conceptually distinct from effects attributable to their expressions of motivation and ability. Moreover, many theoretical frameworks emphasize either perceptions of motivation or perceptions of ability. We posit that there is considerable value in considering perceptions of motivation and ability, most notably their interactive effects on work behaviors and attitudes. Doing so may not only more fully account for employees’ behaviors and attitudes, but also may promote cross-fertilization between literatures, such as organizational justice and behavioral ethics on the one hand and status and power on the other. Whereas some of our assertions have been empirically supported, others take the form of hypotheses to be tested in future research. Practical implications also are discussed.
心理学上有一句古老的格言:人们的行为源于或表现了他们的动机和能力。我们认为,工作行为和态度也取决于员工对动机和能力的看法,涉及到他人和自己。动机和能力的感知影响员工的过程在概念上不同于他们对动机和能力的表达所产生的影响。此外,许多理论框架要么强调对动机的感知,要么强调对能力的感知。我们认为,考虑动机和能力的感知,尤其是它们对工作行为和态度的互动影响,具有相当大的价值。这样做不仅可以更充分地解释员工的行为和态度,而且可以促进文献之间的交叉施肥,例如一方面是组织正义和行为伦理,另一方面是地位和权力。虽然我们的一些断言已经得到了经验的支持,但其他的则以假设的形式在未来的研究中进行测试。本文还讨论了实际意义。
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引用次数: 0
Mobilization capacity: Tracing the path from having networks to capturing resources 动员能力:追踪从拥有网络到获取资源的路径
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-12-01 DOI: 10.1016/j.riob.2024.100210
Tanya Menon , Catherine T. Shea , Edward Bishop Smith
A key puzzle in social network research is why people have networks in theory but fail to extract resources from them in practice. We propose the concept of mobilization capacity—one’s efficiency in extracting resources from networks—to help explain this gap. Mobilization capacity involves several critical microprocesses that account for what often appears as error in network models, given that having a network structure does not precisely translate into attaining outcomes. The determinants of mobilization capacity arise at actor- and relational- levels. Actor-level determinants include the actor’s willingness to seek network resources and ability to accurately locate network resources. Relational determinants involve cooperative intent in the relationship and the ability to successfully exchange resources within that interaction. Using these dimensions, we consider how actors realize or degrade their structural potential as they attempt to capture value from their networks. We conclude with an illustrative example of the Matthew effect by describing how each component of mobilization capacity compounds structural advantage, with the structurally rich enjoying efficiencies in resource extraction and the structurally poor further disadvantaged, which increases inequality.
社会网络研究的一个关键难题是,为什么人们在理论上拥有网络,但在实践中却无法从中获取资源。我们提出了动员能力的概念——一个人从网络中提取资源的效率——来帮助解释这种差距。动员能力涉及几个关键的微过程,这些过程解释了网络模型中经常出现的错误,因为拥有网络结构并不能精确地转化为获得结果。动员能力的决定因素出现在行动者和关系层面。行为人层面的决定因素包括行为人寻求网络资源的意愿和准确定位网络资源的能力。关系决定因素包括关系中的合作意图和在互动中成功交换资源的能力。使用这些维度,我们考虑参与者在试图从其网络中获取价值时如何实现或降低其结构潜力。最后,我们以马太效应为例,描述了动员能力的每个组成部分如何使结构优势相结合,结构富裕的人在资源开采中享有效率,而结构贫穷的人进一步处于不利地位,从而加剧了不平等。
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引用次数: 0
“We are experts on elite entrepreneurs”: A call to integrate marginalized populations into entrepreneurship research “我们是精英企业家的专家”:呼吁将边缘人群纳入创业研究
IF 3.1 Q2 MANAGEMENT Pub Date : 2024-12-01 DOI: 10.1016/j.riob.2024.100206
Kylie J. Hwang, Damon J. Phillips
Scholarship on entrepreneurship in top management journals has disproportionately focused on elites, leading our field to develop a great deal of understanding about a select few in society. Collectively, this bias has led to deeper expertise on elite entrepreneurs relative to entrepreneurs with different backgrounds, such as those from marginalized populations. We note the conceptual and prescriptive limitations of this traditional focus and draw attention to the importance of integrating research involving individuals from marginalized populations to improve our theories and prescriptions. Centering our discussion on the relationship between entrepreneurship and employment, we explore the focus on elites in top management journals, highlight exceptions to this focus, and propose a set of research questions as a path to more integrated and robust scholarship on entrepreneurship as represented in top management journals. In particular, we explore ways that our field can better understand when and how employment leads to entrepreneurship, how to better theorize the relationship between one’s past entrepreneurial experience and subsequent employment, and how a richer set of entrepreneurial outcomes can be examined. In each of these cases, we argue that integrating marginalized populations is not merely a matter of representativeness but is essential for strengthening our conceptual frameworks and analyses.
顶级管理期刊上关于企业家精神的学术研究不成比例地集中在精英身上,导致我们的领域对社会中少数人有了大量的了解。总的来说,这种偏见导致对精英企业家的专业知识要比来自不同背景的企业家(比如来自边缘人群的企业家)更深入。我们注意到这一传统焦点在概念和规范上的局限性,并提请注意将涉及边缘人口的个人的研究纳入改进我们的理论和处方的重要性。围绕企业家精神与就业之间的关系,我们探讨了高层管理期刊对精英的关注,强调了这种关注的例外情况,并提出了一系列研究问题,作为通往高层管理期刊中所代表的更全面、更强大的企业家精神学术研究的途径。特别是,我们探索了我们的领域可以更好地理解就业何时以及如何导致创业的方法,如何更好地将过去的创业经历与随后的就业之间的关系理论化,以及如何检验更丰富的创业成果。在每一种情况下,我们都认为,融入边缘化人口不仅是代表性问题,而且对加强我们的概念框架和分析至关重要。
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引用次数: 0
Leading for human sustainability: An extension of Restricted Employee Sustainability Theory 领导人类可持续发展:限制性员工可持续发展理论的延伸
IF 1.8 Q2 MANAGEMENT Pub Date : 2023-02-01 DOI: 10.1016/j.riob.2023.100197
Christopher M. Barnes , David T. Wagner

There are multiple topic areas relevant to human sustainability in organizational behavior. These have recently been integrated into Restricted Employee Sustainability Theory (REST). However, REST as currently formulated focuses on individual employees, leaving the theory undersocialized and undercontextualized. Moreover, REST leaves responsibility for human sustainability on individual employees. We extend rest to take a leader-focused perspective. We highlight how leaders can monitor employees who may be in different employee sustainability states, and how these different employees have different needs which should be managed differently. We discuss how leaders can build a culture which values human sustainability. We delineate three different tensions faced by leaders in the context of human sustainability (short term productivity versus long term human sustainability, protecting human capital versus avoiding paternalism, and maintaining lean payrolls versus maintaining a robust capacity for workload spikes). Finally, we close with a discussion of practical implications and future research. In doing so, we discuss how leaders can enhance the human sustainability of their subordinates and their organizations.

在组织行为学中,有多个与人类可持续性相关的主题领域。这些最近被整合到限制性员工可持续性理论(REST)中。然而,目前制定的REST关注的是个体员工,这使得该理论社会化程度低,背景化程度低。此外,REST将人类可持续发展的责任留给了个体员工。我们延长休息时间,采取以领导者为中心的视角。我们强调领导者如何监控可能处于不同员工可持续发展状态的员工,以及这些不同的员工如何有不同的需求,应该以不同的方式进行管理。我们讨论领导者如何建立一种重视人类可持续性的文化。我们描述了在人类可持续性的背景下,领导者面临的三种不同的紧张关系(短期生产力与长期人类可持续性,保护人力资本与避免家长式作风,维持精简工资与维持工作量高峰的强大能力)。最后,我们以实际意义和未来研究的讨论结束。在此过程中,我们讨论了领导者如何提高其下属和组织的人类可持续性。
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引用次数: 0
Aid utility theory: A new way of thinking about and tackling aid utilization neglect 援助效用理论:思考和解决援助利用忽视的新思路
IF 1.8 Q2 MANAGEMENT Pub Date : 2023-02-01 DOI: 10.1016/j.riob.2023.100196
Samantha Kassirer, Maryam Kouchaki

In order for the assistance we extend to others to be maximally effective—whether interpersonally or institutionally—we need both givers to extend the help and recipients to utilize the assistance made available to them. Although much organizational behavior research has explored ways to increase prosocial behavior and charitable giving, comparatively little organizational scholarship has explored the recipient’s perspective. We believe that organizational behavior scholars, and social scientists more broadly, need to broaden their focus to examining why recipients in need of help sometimes neglect to utilize help. This paper proposes our Aid Utility Theory as a new way of thinking about and tackling aid utilization neglect, while also synthesizing prior social scientific literature that aims to improve aid utilization. We conclude with future directions for organizational behavior scholars who are interested in researching the perspective of those receiving help and improving global aid effectiveness. (145 words)

为了使我们给予他人的帮助最大限度地有效——无论是人际关系还是机构关系——我们既需要给予者提供帮助,也需要接受者利用提供给他们的帮助。尽管许多组织行为学研究探索了增加亲社会行为和慈善捐赠的方法,但相对而言,很少有组织学术研究从接受者的角度进行探索。我们认为,组织行为学学者,以及更广泛的社会科学家,需要拓宽他们的关注点,来研究为什么需要帮助的人有时会忽视利用帮助。本文提出了援助效用理论,作为思考和解决援助利用忽视的新思路,同时也综合了以往旨在提高援助利用的社会科学文献。最后,我们提出了组织行为学学者未来的研究方向,这些学者有兴趣从受援者的角度来研究和提高全球援助的有效性。(145字)
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引用次数: 0
A Carnegie plus Self-enhancement (CSE) model of organizational decision making under ambiguity 歧义下组织决策的卡内基+自我提升模型
IF 1.8 Q2 MANAGEMENT Pub Date : 2023-02-01 DOI: 10.1016/j.riob.2023.100194
Pino G. Audia , Sebastien Brion

Although ambiguity is a pervasive feature of organizations, its influence on organizational decision making is often overlooked. We aim to advance understanding of decision making under ambiguity in organizations by combining insights from organizational research within the Carnegie perspective with psychological research on fundamental human motives. We propose the Carnegie plus Self-Enhancement (CSE) model, integrating the influence of self-enhancement—a fundamental psychological motive—on organizational decision-making under ambiguity. To develop our model, we review existing literature on how self-enhancement influences interpretation of ambiguity in organizational decision making. We then expand on this research by linking self-enhancement to individuals’ social categories (gender and social class), identifying previously unexplored sources of variation in self-enhancement in organizational decision-making. Our analysis elaborates on how belonging to a social category influences decision-makers’ self-enhancement and, consequently, decision-making in ambiguous situations. This approach offers a nuanced decision-making model that considers societal positions, thereby contributing to a more complete understanding of organizational decision-making.

虽然歧义是组织的普遍特征,但它对组织决策的影响往往被忽视。我们的目标是通过将卡内基视角下的组织研究的见解与对人类基本动机的心理学研究相结合,促进对组织中模糊性决策的理解。本文提出了“卡内基+自我提升”(Carnegie + Self-Enhancement, CSE)模型,该模型整合了自我提升这一基本心理动机对模糊性条件下组织决策的影响。为了建立我们的模型,我们回顾了现有的关于自我增强如何影响组织决策中歧义解释的文献。然后,我们通过将自我提升与个人的社会类别(性别和社会阶层)联系起来,进一步扩展了这项研究,确定了组织决策中自我提升变化的先前未被探索的来源。我们的分析详细阐述了属于一个社会类别如何影响决策者的自我提升,从而影响在模棱两可的情况下的决策。这种方法提供了一个细致入微的决策模型,考虑了社会地位,从而有助于更全面地理解组织决策。
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引用次数: 0
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Research in Organizational Behavior
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