Experience of assessing the level of management in medical institutions in Brazil

Beatriz Marcondes de Azevedo, Yakov A. Stoian, Lioudmila I. Baturina, Fred L.S. Campos
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Abstract

Modern management literature describes various approaches to measuring the effectiveness of managing organizational structures. As a result, many interpretations and definitions of efficiency, methods and measures for their measurement have appeared. Objective. This article is a description of the experience of Brazilian scientists from the Federal University of Santa Catarina (UFSC) in developing a technology for evaluating the performance of hospitals in Brazil Material and methods. There were applied DEA (Data Envelopment Analysis) method, multi-stage quantitative and qualitative analysis, which can be useful in Russia. Results. The result of the study was the development of specific positive scenarios for the enhancement of the managing structures of the hospitals participating in the study. The work is practice-oriented, in terms of quantitative indicators being clearly ranked. Russian colleagues participated in the study at the stage of discussion of the results. The conclusions reached by the working group of Brazilian and Russian researchers are also significant for Russian medical institutions. Research limitation. The materials are limited to the results of scientific research of the Federal University of Santa Catarina, Brazil, and represent a sufficient reference sample obtained in 2017–2019. Conclusion. The use of DEA is an effective instrument to reflect the operational efficiency of medical institutions. Based on the results of performance evaluations, hospital managers can monitor their actions, as well as compare their own management system with other participants in the healthcare market. As a powerful management tool, DEA allows evaluating and comparing the managing units in a medical institution, transforming the information into a single index, being used as a measure of relative global performance.
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巴西医疗机构管理水平评估的经验
现代管理文献描述了衡量管理组织结构有效性的各种方法。因此,出现了许多关于效率、衡量方法和措施的解释和定义。客观的本文描述了圣卡塔琳娜联邦大学(UFSC)的巴西科学家在开发评估巴西医院绩效的技术方面的经验材料和方法。采用DEA(Data Envelopment Analysis,数据包络分析)方法,进行多阶段的定量和定性分析,对俄罗斯具有一定的借鉴意义。后果研究的结果是制定了具体的积极方案,以加强参与研究的医院的管理结构。这项工作以实践为导向,对量化指标进行了明确的排序。俄罗斯同事在讨论结果的阶段参与了这项研究。巴西和俄罗斯研究人员工作组得出的结论对俄罗斯医疗机构也具有重要意义。研究局限性。这些材料仅限于巴西圣卡塔琳娜联邦大学的科学研究结果,代表了2017-2019年获得的足够的参考样本。结论DEA的使用是反映医疗机构运营效率的有效工具。根据绩效评估的结果,医院管理者可以监控自己的行为,并将自己的管理系统与医疗保健市场的其他参与者进行比较。作为一种强大的管理工具,DEA可以评估和比较医疗机构的管理单位,将信息转化为一个单一的指标,用作衡量全球相对绩效的指标。
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CiteScore
0.50
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0.00%
发文量
66
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