Co-creation of food tourism experiences: Tourists’ perspectives of a Lisbon food tour

IF 3.3 4区管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Tourist Studies Pub Date : 2023-05-21 DOI:10.1177/14687976231168941

Mariana Carvalho, E. Kastenholz, M. J. Carneiro, L. Souza

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引用次数: 1

Abstract

Gastronomy has become a distinctive tourism product with the potential of contributing to visitors’ engaged immersion in destinations. Few studies have reflected on visitors’ perceptions of participation in food tour experiences, and research on co-creation in food tours is even more scarce. This study analyses co-creative tourism experience dimensions, previously identified in the literature, through a passive netnography, involving 658 online tourist reviews on TripAdvisor of a food tour experience in Lisbon, to understand how value was co-created by comparing the perceptions of visitors and the service provider. Interview-based data were subject to content analysis. Results showed that “aesthetics/sense,” “feel,” “thinking/education,” “relate,” and “personalization” were the most reported dimensions in tourists’ discourse, which was confirmed by the service provider. The present study provides insights to destination management organizations, marketers and entrepreneurs in creating opportunities for and designing appealing co-creative food experiences.

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共同创造美食旅游体验：游客对里斯本美食之旅的看法

美食已经成为一种独特的旅游产品，有助于游客沉浸在目的地中。很少有研究反映游客对参与美食之旅体验的看法，而对美食之旅中的共同创造的研究更是凤毛麟角。本研究通过被动网络图分析了文献中先前确定的共同创造旅游体验维度，涉及TripAdvisor上658条里斯本美食之旅体验的在线游客评论，以通过比较游客和服务提供商的感知来了解价值是如何共同创造的。对基于访谈的数据进行内容分析。结果表明，“审美/感觉”、“感受”、“思维/教育”、“关系”和“个性化”是游客话语中报道最多的维度，这一点得到了服务提供商的证实。本研究为目的地管理组织、营销人员和企业家创造机会和设计有吸引力的共同创意食品体验提供了见解。

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来源期刊

Tourist Studies HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

6.90

自引率

4.20%

发文量

期刊介绍： Tourist Studies is a multi-disciplinary journal providing a platform for the development of critical perspectives on the nature of tourism as a social phenomenon through a qualitative lens. Theoretical and multi-disciplinary. Tourist Studies provides a critical social science approach to the study of the tourist and the structures which influence tourist behaviour and the production and reproduction of tourism. The journal examines the relationship between tourism and related fields of social inquiry. Tourism and tourist styles consumption are not only emblematic of many features of contemporary social change, such as mobility, restlessness, the search for authenticity and escape, but they are increasingly central to economic restructuring, globalization, the sociology of consumption and the aestheticization of everyday life. Tourist Studies analyzes these features of tourism from a multi-disciplinary perspective and seeks to evaluate, compare and integrate approaches to tourism from sociology, socio-psychology, leisure studies, cultural studies, geography and anthropology. Global Perspective. Tourist Studies takes a global perspective of tourism, widening and challenging the established views of tourism presented in current periodical literature. Tourist Studies includes: Theoretical analysis with a firm grounding in contemporary problems and issues in tourism studies, qualitative analyses of tourism and the tourist experience, reviews linking theory and policy, interviews with scholars at the forefront of their fields, review essays on particular fields or issues in the study of tourism, review of key texts, publications and visual media relating to tourism studies, and notes on conferences and other events of topical interest to the field of tourism studies.