A Systematic Review of the Internal and External Barriers to Public Sector Innovation in Kosovo

Abstract

The focus of this study is to identify the barriers to develop and introduce innovations in the public sector of Kosovo. This paper is compiled based on the mixed methodology approach and findings are compared and contrasted with the current condition of knowledge. The findings clearly indicate that a risk-averse culture still continues in Kosovo’s public sector. In addition to this, lack of human and financial resources adds another important barrier towards public sector innovation. Moreover, staff resistance is also considered an important barrier to public sector innovation in Kosovo. Therefore, it is recommended for public sector managers to integrate the new concepts of the open innovation and networked governance to reduce these barriers. These concepts demand engaging all employees as well as external parties in critical innovation processes which in evasion will lead to the adoption of an innovative culture in the public sector of Kosovo. This study contributes to further research, regarding the adoption of the culture of innovation in the public sector of developing countries. Finally, this research enriches and widens the current knowledge in the public sector innovation with a focus on the barriers to public sector innovation processes in developing countries.