Psycholinguistic Properties of Informational Support Seeking Posts in Online Health Communities and Predictors of Community Responsiveness

IF 2 3区 文学 Q2 COMMUNICATION Journal of Language and Social Psychology Pub Date : 2022-07-25 DOI:10.1177/0261927X221115443
Stephen A. Rains, Shelby N. Carter
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Abstract

Although informational support can be a valuable resource for coping with illness, our understanding of how it is solicited remains incomplete. We examine the language properties of more than 20,000 posts made to an online health community to better understand the perspective of people seeking informational support and identify properties that predict community responsiveness. Compared to posts in which informational support was not requested, posts soliciting informational support were more likely to use language reflecting efforts to make meaning from uncertainty related to a poster's ongoing illness experience. Among posts in which informational support was solicited, posts that discussed life-with-illness and used language indicating specific negative emotions like anger, anxiety, and sadness yielded a greater number of responses from online community members.
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在线健康社区信息支持寻求岗位的心理语言特性及社区响应性的预测因子
尽管信息支持是应对疾病的宝贵资源,但我们对如何寻求信息支持的理解仍然不完整。为了更好地理解寻求信息支持的人们的观点,并确定预测社区响应的属性,我们研究了在线健康社区发布的2万多篇帖子的语言属性。与未请求信息支持的帖子相比,请求信息支持的帖子更有可能使用反映努力从与发帖者正在经历的疾病相关的不确定性中获得意义的语言。在征求信息支持的帖子中,讨论疾病生活和使用表达愤怒、焦虑和悲伤等特定负面情绪的语言的帖子从在线社区成员那里得到了更多的回应。
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来源期刊
CiteScore
5.20
自引率
14.30%
发文量
26
期刊介绍: The Journal of Language and Social Psychology explores the social dimensions of language and the linguistic implications of social life. Articles are drawn from a wide range of disciplines, including linguistics, cognitive science, sociology, communication, psychology, education, and anthropology. The journal provides complete and balanced coverage of the latest developments and advances through original, full-length articles, short research notes, and special features as Debates, Courses and Conferences, and Book Reviews.
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