Personality and commitment as predictors of turnover intentions among Greek employees in the lodging industry

IF 2.9 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM European Journal of Tourism Research Pub Date : 2022-02-09 DOI:10.54055/ejtr.v31i.2296
Kleopatra Tsaousoglou, Dimitrios Koutoulas, T. Stavrinoudis
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引用次数: 6

Abstract

Employee turnover rates in the tourism industry are globally considerably high. Research on the topic has focused mostly on environmental and situational factors, with little attention given to employees’ different characteristic. In the current research the effect of the Big Five personality traits and commitment on turnover intentions of lodging employees was examined. The effect of personality on commitment was examined, as well. Utilizing structural equation modelling (SEM), emotional stability and organizational commitment were found to be predictors of turnover intentional behaviour. An additional impact of occupation commitment-related variables on the prediction of organizational commitment was observed. Finally, conscientiousness was found to be the best predictor of organizational commitment. The implications of these results for future research are discussed, as well.
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性格和承诺是希腊住宿业员工离职意向的预测因素
全球旅游业的员工流动率相当高。关于这一主题的研究大多集中在环境和情境因素上,很少关注员工的不同特征。本研究考察了五大人格特质和承诺对住宿员工离职意向的影响。性格对承诺的影响也进行了研究。利用结构方程模型(SEM),发现情绪稳定性和组织承诺是离职故意行为的预测因子。观察到职业承诺相关变量对组织承诺预测的额外影响。最后,发现尽责性是组织承诺的最佳预测因子。这些结果对未来研究的意义也进行了讨论。
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来源期刊
European Journal of Tourism Research
European Journal of Tourism Research HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
5.00
自引率
8.70%
发文量
50
审稿时长
25 weeks
期刊介绍: The European Journal of Tourism Research is an open access academic journal in the field of tourism, published by Varna University of Management, Bulgaria. Its aim is to provide a platform for discussion of theoretical and empirical problems in tourism. Publications from all fields, connected with tourism such as tourism management, tourism marketing, tourism sociology, psychology in tourism, tourism geography, political sciences in tourism, mathematics, tourism statistics, tourism anthropology, culture and tourism, heritage and tourism, national identity and tourism, information technologies in tourism and others are invited.
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