{"title":"Seek common ground local culture while reserving difference: Exploring types of souvenir attributes by Ethnic Chinese people","authors":"Te-Yi Chang, Shih-Feng Hung, Shu Tang","doi":"10.1177/14687976211035961","DOIUrl":null,"url":null,"abstract":"Purchasing souvenirs is an important travel shopping behaviour in the tourist industry. Multiple studies have explored dimensions related to a souvenir. However, the attributes of souvenirs are inconsistent and few studies have explored from tourists’ perspective the customer value of the souvenirs they purchased. Using food souvenirs as an example, this study adopted the means-end chains approach to explore the consumer value of food souvenirs purchased by tourists. Based on the attribute–consequence–value linkages, food souvenir attributes most important to tourists were identified, and subsequently, the product attributes for food souvenirs were determined. This study found that when choosing which food souvenirs to buy, tourists perceived the following nine major attributes as important: good taste, shareability, convenient, nostalgia and unique, human warmth, authenticity, local characteristics, famous and representative. The findings of this study can serve as reference for helping business industry to design products. This study recommends incorporating these nine attributes and local characteristics into destination tourism development to closely resonate with the needs of tourists and strengthen tourists’ perception and impression of the customs of destination tourism industry.","PeriodicalId":47199,"journal":{"name":"Tourist Studies","volume":"22 1","pages":"21 - 41"},"PeriodicalIF":3.3000,"publicationDate":"2021-08-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Tourist Studies","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1177/14687976211035961","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
引用次数: 2
Abstract
Purchasing souvenirs is an important travel shopping behaviour in the tourist industry. Multiple studies have explored dimensions related to a souvenir. However, the attributes of souvenirs are inconsistent and few studies have explored from tourists’ perspective the customer value of the souvenirs they purchased. Using food souvenirs as an example, this study adopted the means-end chains approach to explore the consumer value of food souvenirs purchased by tourists. Based on the attribute–consequence–value linkages, food souvenir attributes most important to tourists were identified, and subsequently, the product attributes for food souvenirs were determined. This study found that when choosing which food souvenirs to buy, tourists perceived the following nine major attributes as important: good taste, shareability, convenient, nostalgia and unique, human warmth, authenticity, local characteristics, famous and representative. The findings of this study can serve as reference for helping business industry to design products. This study recommends incorporating these nine attributes and local characteristics into destination tourism development to closely resonate with the needs of tourists and strengthen tourists’ perception and impression of the customs of destination tourism industry.
期刊介绍:
Tourist Studies is a multi-disciplinary journal providing a platform for the development of critical perspectives on the nature of tourism as a social phenomenon through a qualitative lens. Theoretical and multi-disciplinary. Tourist Studies provides a critical social science approach to the study of the tourist and the structures which influence tourist behaviour and the production and reproduction of tourism. The journal examines the relationship between tourism and related fields of social inquiry. Tourism and tourist styles consumption are not only emblematic of many features of contemporary social change, such as mobility, restlessness, the search for authenticity and escape, but they are increasingly central to economic restructuring, globalization, the sociology of consumption and the aestheticization of everyday life. Tourist Studies analyzes these features of tourism from a multi-disciplinary perspective and seeks to evaluate, compare and integrate approaches to tourism from sociology, socio-psychology, leisure studies, cultural studies, geography and anthropology. Global Perspective. Tourist Studies takes a global perspective of tourism, widening and challenging the established views of tourism presented in current periodical literature. Tourist Studies includes: Theoretical analysis with a firm grounding in contemporary problems and issues in tourism studies, qualitative analyses of tourism and the tourist experience, reviews linking theory and policy, interviews with scholars at the forefront of their fields, review essays on particular fields or issues in the study of tourism, review of key texts, publications and visual media relating to tourism studies, and notes on conferences and other events of topical interest to the field of tourism studies.