Analysis of mental effort and its subjective and psychophysiological indicators for gas transport dispatchers

IF 1.5 Q3 MANAGEMENT Human systems management Pub Date : 2022-07-20 DOI:10.3233/hsm-220068

R. Iordache, D. Mihăilă, D. Darabont, Viorica Petreanu

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Abstract

BACKGROUND: The paper presents some results of a field study concerning occupational effort in dispatchers’ activity in gas transport field. The opportunity, aim and necessity of the study resulted from the present occupational safety and health (OSH) law requirements. OBJECTIVE: The study aimed to assess the occupational effort and its indicators, in order to emphasize the risk /demand factors and to establish measures for occupational safety and health management system in order to protect the employees’ health, safety and well-being at work. METHODS: The methodology had a multidisciplinary, ergonomic character, consisting in: analysis of the work content and conditions; assessment of the effort (mental and physical) and work capacity; assessment of work fatigue. RESULTS: The results showed the levels of mental (neuropsychic) effort in the dispatchers’ studied activity, the risk factors that determine fatigue at work, and the risk factors that cannot be eliminated or reduced. CONCLUSIONS: For the dispatching activity, the occupational effort (namely its mental/neuropsychic component) is situated at a high level determined by the nature and content of the work task.

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燃气运输调度员的心理努力及其主观心理生理指标分析

背景：本文介绍了一项关于天然气运输领域调度员职业努力的实地研究的一些结果。本研究的机会、目的和必要性源于现行的职业安全与健康（OSH）法律要求。目的：本研究旨在评估职业努力及其指标，以强调风险/需求因素，并制定职业安全和健康管理体系的措施，以保护员工在工作中的健康、安全和福祉。方法：该方法具有多学科、人机工程学的特点，包括：分析工作内容和条件；评估工作（精神和身体）和工作能力；工作疲劳评估。结果：结果显示了调度员研究活动中的心理（神经心理）努力水平，决定工作疲劳的风险因素，以及无法消除或减少的风险因素。结论：对于派遣活动，职业努力（即其心理/神经心理成分）处于较高水平，这取决于工作任务的性质和内容。

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来源期刊

Human systems management MANAGEMENT-

CiteScore

3.50

自引率

30.40%

发文量

期刊介绍： Human Systems Management (HSM) is an interdisciplinary, international, refereed journal, offering applicable, scientific insight into reinventing business, civil-society and government organizations, through the sustainable development of high-technology processes and structures. Adhering to the highest civic, ethical and moral ideals, the journal promotes the emerging anthropocentric-sociocentric paradigm of societal human systems, rather than the pervasively mechanistic and organismic or medieval corporatism views of humankind’s recent past. Intentionality and scope Their management autonomy, capability, culture, mastery, processes, purposefulness, skills, structure and technology often determine which human organizations truly are societal systems, while others are not. HSM seeks to help transform human organizations into true societal systems, free of bureaucratic ills, along two essential, inseparable, yet complementary aspects of modern management: a) the management of societal human systems: the mastery, science and technology of management, including self management, striving for strategic, business and functional effectiveness, efficiency and productivity, through high quality and high technology, i.e., the capabilities and competences that only truly societal human systems create and use, and b) the societal human systems management: the enabling of human beings to form creative teams, communities and societies through autonomy, mastery and purposefulness, on both a personal and a collegial level, while catalyzing people’s creative, inventive and innovative potential, as people participate in corporate-, business- and functional-level decisions. Appreciably large is the gulf between the innovative ideas that world-class societal human systems create and use, and what some conventional business journals offer. The latter often pertain to already refuted practices, while outmoded business-school curricula reinforce this problematic situation.