{"title":"Robotic process automation - a systematic mapping study and classification framework","authors":"Judith Wewerka, M. Reichert","doi":"10.1080/17517575.2021.1986862","DOIUrl":null,"url":null,"abstract":"ABSTRACT Robotic Process Automation (RPA) deals with the automation of rule-based process tasks to increase process efficiency and to reduce process costs. Due to the utmost importance of business process automation in industry, RPA attracts increasing attention in the scientific field as well. This paper presents the state-of-the-art in the RPA field by means of aSystematic Mapping Study (SMS). In this SMS, 63 publications are identified and analysed. From the SMS findings, aframework for systematically analysing, and comparing RPA works is derived. The discovered thematic clusters suggest further investigations to develop amore elaborated structural research approach for RPA.","PeriodicalId":11750,"journal":{"name":"Enterprise Information Systems","volume":" ","pages":""},"PeriodicalIF":4.4000,"publicationDate":"2021-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"26","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Enterprise Information Systems","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.1080/17517575.2021.1986862","RegionNum":4,"RegionCategory":"计算机科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
引用次数: 26
Abstract
ABSTRACT Robotic Process Automation (RPA) deals with the automation of rule-based process tasks to increase process efficiency and to reduce process costs. Due to the utmost importance of business process automation in industry, RPA attracts increasing attention in the scientific field as well. This paper presents the state-of-the-art in the RPA field by means of aSystematic Mapping Study (SMS). In this SMS, 63 publications are identified and analysed. From the SMS findings, aframework for systematically analysing, and comparing RPA works is derived. The discovered thematic clusters suggest further investigations to develop amore elaborated structural research approach for RPA.
期刊介绍：
Enterprise Information Systems (EIS) focusses on both the technical and applications aspects of EIS technology, and the complex and cross-disciplinary problems of enterprise integration that arise in integrating extended enterprises in a contemporary global supply chain environment. Techniques developed in mathematical science, computer science, manufacturing engineering, and operations management used in the design or operation of EIS will also be considered.
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