Inclusive organizational behaviour – the dynamic rules of building new workplaces

Abstract

Purpose This study aims to reflect on the future of work dimensions through the new concept of inclusive organizational behaviour (IOB) and its practices. Design/methodology/approach This work is a reflective concept development paper that focuses on new dimensions of organizational behaviour (OB) exploring IOB practices in the new workplace which can broaden the concept of OB that fits into the future of work. Findings The IOB practices will adapt and help in adapting to the new work dynamics that can create more humane and stimulating workplaces, thereby benefiting society at large. Individual positive psychological traits, team dynamics and a fusion of digital corporate culture with a human-centric approach and sustainability are highlighted in the redefined IOB, expanding the concept of OB from the three levels of analysis (individual, group and the entire organization’s behaviour) in the new normal post-COVID situation. Research limitations/implications Limited research studies are being conducted to investigate the future of work dynamics in the new standard post-COVID environment, which is dominated by digitization. The lack of literature and the changing situations that impact OB are the limitations. Practical implications Corporate houses, policymakers and leaders who understand the workplace dynamics in the post-COVID scenario can effectively leverage the insights from this work and may chalk out a road map for future work through IOB practices. Originality/value This research extends knowledge pertaining to IOB practices and the changing dynamics that need to be followed in the future OB practices.