Servitisation of SMEs through strategic alliances: The role of intellectual capital

IF 3.4 3区 管理学 Q2 MANAGEMENT European Management Review Pub Date : 2023-07-17 DOI:10.1111/emre.12588
Mario Rapaccini, Lino Cinquini, Sara Giovanna Mauro, Andrea Tenucci
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Abstract

This research sought to uncover the role played by intellectual capital (IC) in the interplay between strategic alliances of small- and medium-sized enterprises (SMEs) and servitisation strategies. An in-depth investigation of a single case represented by an SME consortium in the elevator industry served as the empirical context. Multiple sets of data were examined by integrating the analysis of documents with the analysis of data gathered through semi-structured interviews. We found that a strategic alliance among SMEs constitutes a form of relational capital and creates/improves other components of IC that support the formulation of the servitisation strategy and enable its implementation. The development of IC triggered by the formation of a strategic alliance appears to function as a driver of the servitisation strategy and to influence the innovation process. The value of this research lies in the analysis of IC in a new context—the servitisation of SMEs through strategic alliances—that focusses on interrelations among multiple forms of capital.

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通过战略联盟为中小企业服务:智力资本的作用
本研究试图揭示智力资本(IC)在中小企业战略联盟与服务化战略之间的相互作用中所发挥的作用。研究以电梯行业的一个中小企业联合体为代表,深入调查了该联合体的单一案例,并以此为实证背景。通过将文件分析与半结构式访谈收集的数据分析相结合,对多组数据进行了研究。我们发现,中小企业之间的战略联盟构成了一种关系资本,并创造/改善了集成电路的其他组成部分,从而支持服务化战略的制定并使其得以实施。战略联盟的形成所引发的集成电路的发展似乎是服务化战略的驱动力,并对创新过程产生影响。这项研究的价值在于分析了新背景下的集成电路--通过战略联盟实现的中小企业服务化--关注多种形式资本之间的相互关系。
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来源期刊
CiteScore
7.20
自引率
13.50%
发文量
52
期刊介绍: The European Management Review is an international journal dedicated to advancing the understanding of management in private and public sector organizations through empirical investigation and theoretical analysis. The European Management Review provides an international forum for dialogue between researchers, thereby improving the understanding of the nature of management in different settings and promoting the transfer of research results to management practice. Although one of the European Management Review"s aims is to foster the general advancement of management scholarship among European scholars and/or those academics interested in European management issues.
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