{"title":"Using Prompts and Feedback to Reduce Illegal Parking in a University Parking Lot","authors":"M. Clayton, Teresa Tran, Kelcee Rowlett","doi":"10.1080/01608061.2020.1823931","DOIUrl":null,"url":null,"abstract":"ABSTRACT University parking can be expensive and frustrating for students and faculty due to the limited number of parking spaces on campus and the distance from most parking lots to the campus buildings. Most commonly, parking citations are assigned to illegally parked vehicles. This may decrease illegal parking but increases student/faculty frustration. The current study, incorporating a reversal design, distributed performance feedback to illegally parked vehicles in a university parking lot. The feedback informed drivers of failure to park in a legal parking spot and informed them of where to park legally in the future. Over the course of four semesters, feedback was shown to be an effective complement to parking citations. While parking citations may have reduced illegal parking somewhat, the addition of performance feedback increased the effectiveness of citations and led to fewer illegally parked vehicles overall.","PeriodicalId":51667,"journal":{"name":"Journal of Organizational Behavior Management","volume":null,"pages":null},"PeriodicalIF":2.2000,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/01608061.2020.1823931","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Organizational Behavior Management","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/01608061.2020.1823931","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"MANAGEMENT","Score":null,"Total":0}
引用次数: 0
Abstract
ABSTRACT University parking can be expensive and frustrating for students and faculty due to the limited number of parking spaces on campus and the distance from most parking lots to the campus buildings. Most commonly, parking citations are assigned to illegally parked vehicles. This may decrease illegal parking but increases student/faculty frustration. The current study, incorporating a reversal design, distributed performance feedback to illegally parked vehicles in a university parking lot. The feedback informed drivers of failure to park in a legal parking spot and informed them of where to park legally in the future. Over the course of four semesters, feedback was shown to be an effective complement to parking citations. While parking citations may have reduced illegal parking somewhat, the addition of performance feedback increased the effectiveness of citations and led to fewer illegally parked vehicles overall.
期刊介绍:
The Journal of Organizational Behavior Management—the official journal of the OBM Network (www.obmnetwork.com)—is a periodical devoted specifically to scientific principles to improve organizational performance through behavioral change. The journal publishes research and review articles, reports from the field, discussions, and book reviews on the topics that are critical to today"s organization development practitioners, operations managers, and human resource professionals.