The deployment of artificial intelligence in alternative dispute resolution: the AI augmented arbitrator

IF 1.8 Q1 LAW Information & Communications Technology Law Pub Date : 2021-10-31 DOI:10.1080/13600834.2021.1998955

Josephine Bhavani Rajendra, Ambikai S. Thuraisingam

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引用次数: 3

Abstract

ABSTRACT Artificial Intelligence (AI) is reshaping the way legal services are delivered, which includes arbitrators in Alternative Dispute Resolution (ADR) proceedings. This trend is being accelerated by the coronavirus (COVID-19) pandemic, with many disputes being conducted online. Previously, legal tasks have usually been associated with human lawyers; however, increasingly autonomous computer systems may soon replace arbitrators in the delivery of legal services in ADR proceedings. This article evaluates the extent to which the deployment of AI may augment arbitrators in ADR proceedings and provides an analysis of how much legal work may be effectively performed by AI in ADR proceedings. The central focus is on the capabilities of AI systems against human arbitrators and the requirement for human intervention and supervision of AI systems deployed in ADR proceedings. This article extends the debate on AI and arbitrators where the focus is on the augmentation of legal services in ADR with AI systems and the implications therein. The doctrinal approach is employed to conduct the study. The primary objective of this article is to evaluate the extent to which the deployment of AI systems may augment the efficiency and productivity of legal services in ADR and to highlight the proposed recommendations.

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人工智能在替代性争议解决中的应用:人工智能增强仲裁员

摘要人工智能（AI）正在重塑法律服务的提供方式，其中包括替代争议解决（ADR）程序中的仲裁员。冠状病毒（新冠肺炎）大流行加速了这一趋势，许多争议都在网上进行。以前，法律任务通常与人类律师联系在一起；然而，越来越自主的计算机系统可能很快就会取代ADR诉讼中提供法律服务的仲裁员。本文评估了人工智能的部署可以在多大程度上增强ADR程序中的仲裁员，并分析了人工智能在ADR程序中可以有效地完成多少法律工作。重点是人工智能系统对抗人工仲裁员的能力，以及对ADR诉讼中部署的人工智能系统进行人工干预和监督的要求。本文扩展了关于人工智能和仲裁员的辩论，重点是利用人工智能系统增加ADR中的法律服务及其含义。这项研究采用了教条主义的方法。本文的主要目的是评估人工智能系统的部署在多大程度上可以提高ADR法律服务的效率和生产力，并强调提出的建议。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Information & Communications Technology Law LAW-

CiteScore

3.10

自引率

0.00%

发文量

期刊介绍： The last decade has seen the introduction of computers and information technology at many levels of human transaction. Information technology (IT) is now used for data collation, in daily commercial transactions like transfer of funds, conclusion of contract, and complex diagnostic purposes in fields such as law, medicine and transport. The use of IT has expanded rapidly with the introduction of multimedia and the Internet. Any new technology inevitably raises a number of questions ranging from the legal to the ethical and the social. Information & Communications Technology Law covers topics such as: the implications of IT for legal processes and legal decision-making and related ethical and social issues.