An Investigation of the Mediating Role of Organizational Trust in the Relationship between Work Rumination and Organizational Dissent

IF 1.4 Q2 COMMUNICATION Communication Studies Pub Date : 2022-06-19 DOI:10.1080/10510974.2022.2089190
Cheng Zeng, Diyako Rahmani, Blessing Okafor
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Abstract

ABSTRACT Employees often spend a significant amount of time ruminating over their daily working experiences. Such rumination triggered by work events may have profound influences on employees’ behaviors and perceptions about their organization. The current study investigates how work rumination may alter employee dissent behaviors through the mediating role of organizational trust. Results from a sample of employees recruited through Qualtrics (N = 397) indicate that both positive and negative rumination leads to increased employee dissent. In addition, organizational trust is a significant mediator in the relationship between work rumination and articulated dissent. Findings of the current study suggest organizations need to take an active role in shaping employees’ everyday working experiences. Further implications and limitations are discussed.
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组织信任在工作反刍与组织异议关系中的中介作用研究
摘要员工通常会花大量时间反复思考他们的日常工作经历。这种由工作事件引发的沉思可能会对员工的行为和对组织的看法产生深远影响。本研究调查了工作沉思如何通过组织信任的中介作用改变员工的异议行为。通过Qualtrics(N=397)招募的员工样本的结果表明,积极和消极的沉思都会导致员工异议的增加。此外,组织信任是工作沉思和表达异议之间关系的重要中介。目前的研究结果表明,组织需要在塑造员工的日常工作体验方面发挥积极作用。讨论了进一步的含义和局限性。
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来源期刊
Communication Studies
Communication Studies COMMUNICATION-
CiteScore
3.70
自引率
6.20%
发文量
26
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