E-business capabilities and innovation performance: The mediating effect of knowledge management strategies

IF 0.8 Q4 MANAGEMENT Serbian Journal of Management Pub Date : 2020-11-01 DOI:10.5937/sjm15-20446
José Arias-Pérez, Esteban López-Zapata, Andrea Echeverri-Bedoya
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引用次数: 1

Abstract

The aim of this paper is to analyze the mediating effect of the knowledge management strategies on the relationship between e-business capabilities and innovation performance. The research model was tested with a sample of 102 firms belonging to IT intensive sectors, located in an emerging country that is a regional leader in terms of e-business adoption. Structural equations by the consistent partial least squares method were used. The main result indicates that only the personalization strategy has a partial mediating effect. In conclusion, e-business capability alone is insufficient for achieving a superior innovation performance. This finding also helps consolidate the incipient study perspective that understands knowledge management not as an antecedent variable which becomes indispensable for e-business adoption, but as an organizational factor that intervenes a posteriori and which is focused on achieving an effective use of all the knowledge resulting from the digital operation of the business.
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电子商务能力与创新绩效:知识管理策略的中介作用
本文旨在分析知识管理策略对电子商务能力与创新绩效之间关系的中介作用。该研究模型以102家属于IT密集型行业的公司为样本进行了测试,这些公司位于一个新兴国家,在电子商务应用方面处于区域领先地位。使用了一致偏最小二乘法的结构方程。主要结果表明,只有个性化策略具有部分中介效应。总之,仅凭电子商务能力不足以实现卓越的创新绩效。这一发现也有助于巩固早期研究的观点,即知识管理不是一个对电子商务采用不可或缺的先行变量,而是一个事后干预的组织因素,其重点是实现对企业数字化运营产生的所有知识的有效利用。
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来源期刊
CiteScore
1.40
自引率
14.30%
发文量
18
审稿时长
12 weeks
期刊介绍: Technical Faculty in Bor, University of Belgrade has started publishing the journal called Serbian Journal of Management during the year 2006. This journal is an international medium for the publication of work on the theory and practice of management science.
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