The assessment, development, and measurement of human capacity building programs for El Salvador’s textile and apparel industry

Abstract

Sustained competitive advantage in developing nations is driven by human development through intangible assets that come from education. Grounded from Barney’s (Journal of Management 17:99–120, 1991) resource-based theory, this study was designed (a) to assess El Salvador’s textile and apparel (T&A) industry by identifying key knowledge gaps, (b) to create human capacity building opportunities using Kolb’s experiential learning theory for T&A supply chain members, and (c) to measure effectiveness of such opportunities through principle-attributes matrix, ultimately helping the industry sector compete. A case study research study approach was used to develop a comprehensive approach to develop four educational workshops for Salvadorian T&A supply chain members from April 2019 to February 2020. Pre and post surveys measured workshops’ effectiveness in knowledge, skills, and attitudes. The results showed that there was a statistically significant difference in pre- and post means for knowledge, skills, and attitudes for all four workshops. Further analysis showed that each of the workshops statistically changed participants’ human capacity in supply chain management, product development, marketing, and CAFTA-DR provisions. The study shows that educational theory could be used successfully for human capacity building in developing nations and supply chain training.