Escape from the factory of the robot monsters: agents of change

IF 1.6 Q3 MANAGEMENT Team Performance Management Pub Date : 2017-04-07 DOI:10.1108/TPM-10-2015-0052
D. Richards
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引用次数: 14

Abstract

Purpose The increasing use of robotics within modern factories and workplaces not only sees us becoming more dependent on this technology but it also introduces innovative ways by which humans interact with complex systems. As agent-based systems become more integrated into work environments, the traditional human team becomes more integrated with agent-based automation and, in some cases, autonomous behaviours. This paper discusses these interactions in terms of team composition and how a human-agent collective can share goals via the delegation of authority between human and agent team members. Design/methodology/approach This paper highlights the increasing integration of robotics in everyday life and examines the nature of how new novel teams may be constructed with the use of intelligent systems and autonomous agents. Findings Areas of human factors and human-computer interaction are used to discuss the benefits and limitations of human-agent teams. Research limitations/implications There is little research in (human–robot) (H–R) teamwork, especially from a human factors perspective. Practical implications Advancing the author’s understanding of the H–R team (and associated intelligent agent systems) will assist in the integration of such systems in everyday practices. Social implications H–R teams hold a great deal of social and organisational issues that need further exploring. Only through understanding this context can advanced systems be fully realised. Originality/value This paper is multidisciplinary, drawing on areas of psychology, computer science, robotics and human–computer Interaction. Specific attention is given to an emerging field of autonomous software agents that are growing in use. This paper discusses the uniqueness of the human-agent teaming that results when human and agent members share a common goal within a team.
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逃离机器人怪物的工厂:变革的代理人
现代工厂和工作场所越来越多地使用机器人技术,不仅使我们越来越依赖这项技术,而且还引入了人类与复杂系统互动的创新方式。随着基于代理的系统越来越多地集成到工作环境中,传统的人类团队越来越多地集成到基于代理的自动化中,在某些情况下,还集成到自主行为中。本文从团队组成的角度讨论了这些交互,以及人类-代理集体如何通过人类和代理团队成员之间的授权来共享目标。这篇论文强调了机器人在日常生活中的日益集成,并研究了如何使用智能系统和自主代理构建新的新颖团队的本质。人的因素和人机交互领域被用来讨论人代理团队的好处和局限性。研究局限/启示关于人-机器人(H-R)团队合作的研究很少,特别是从人为因素的角度。促进作者对H-R团队(以及相关的智能代理系统)的理解将有助于在日常实践中集成这些系统。人力资源团队有许多需要进一步探索的社会和组织问题。只有通过了解这一背景,先进的系统才能完全实现。这篇论文是多学科的,涉及心理学、计算机科学、机器人和人机交互等领域。特别关注的是一个新兴的自主软件代理领域,它的使用正在不断增长。本文讨论了当人类和智能体成员在团队中共享共同目标时产生的人类-智能体团队的独特性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
3.40
自引率
29.40%
发文量
28
期刊介绍: This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.
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