Leadership Challenges in the Context of "Flexible Working" and Its Implication to a Virtual Workplace: Case Study of a China's Publishing House

Weizhi Xu, H. Pan
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Abstract

This research aims to explore what challenges the management leaders face when dealing with flexible working employees in a remote working environment, based on the case of one of China's biggest publishing houses—People's Literature Publishing House. Through primary research that targets the managers and employees of the Publishing House, 63 valid questionnaires were collected. The survey was conducted to testify six pairs of variables, specifically the relationship between leaders' communication (independent variable) and employee performance (response variable), between leaders' mental support and employee performance & psychological health, between the use of technology and leadership effectiveness, and between leaders' promotion of flexible organizational culture and employee performance (e.g. engagement, productivity, creativity). The research findings show that leaders' effective communication, mental support, and promotion of flexible organizational culture are great challenges for leaders to manage the employees who work in the virtual environment and improve overall employee performance. The survey results are of great value to the virtual workplace as leaders should emphasize their skills and abilities to deal with flexible working employees, e.g. empowering, effective online communication, and motivating employees in the remote working environment, etc.
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“弹性工作制”背景下的领导力挑战及其对虚拟工作场所的启示——以中国某出版社为例
本研究以中国最大的出版社之一——人民文学出版社为例,旨在探讨管理领导者在远程工作环境中应对弹性工作员工时面临的挑战。通过对出版社管理人员和员工的初步调查,共收集有效问卷63份。通过调查验证了六对变量,分别是领导者沟通(自变量)与员工绩效(响应变量)之间的关系,领导者心理支持与员工绩效和心理健康之间的关系,领导者使用技术与领导有效性之间的关系,领导者倡导灵活的组织文化与员工绩效(如敬业度、生产力、创造力)之间的关系。研究结果表明,领导者的有效沟通、心理支持和灵活组织文化的推广是领导者管理在虚拟环境中工作的员工并提高员工整体绩效的巨大挑战。调查结果对虚拟工作场所有很大的价值,因为领导者应该强调他们处理灵活工作员工的技能和能力,例如授权,有效的在线沟通,以及在远程工作环境中激励员工等。
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发文量
5
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