Human management control systems on construction firms amidst COVID-19

IF 1.5 Q3 MANAGEMENT Human systems management Pub Date : 2023-08-09 DOI:10.3233/hsm-230021
Milton Soto-Ferrari, Odette Chams-Anturi
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Abstract

BACKGROUND: The COVID-19 pandemic continues to endure in the construction industry. While many businesses worldwide have adapted to working from home or home-based offices, this is impractical in this sector as building activity is conducted on-site, which creates difficulties for employees in adapting to the post-pandemic setting. OBJECTIVE: This article analyzes how the pandemic has changed and affected construction firms’ human management control systems dimensions. We addressed, amidst the pandemic, how work is being performed and its effects on employees and businesses. METHODS: In this analytical research, we used chain referral sampling to perform an in-depth interview study with top administrators of different construction firms in Colombia, and we used inferential statistics for our data analysis. RESULTS: Results showed potential sources of low efficiency and minimal control of resources, including lack of communication with employees, lack of recognition systems, centralized decision-making, and disconnection between business objectives and financial requirements. CONCLUSIONS: Construction firms must ensure workers understand the project goals adequately and be empowered to make on-site decisions provided a training program is offered. Organizations ought to connect their strategic business goals with financial requirements; these must be regularly updated and modified as the economic and labor force scenario evolves.
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新冠疫情下建设企业人力管理控制系统
背景:2019冠状病毒病大流行在建筑行业持续蔓延。虽然世界各地的许多企业已经适应了在家工作或在家办公,但这在这一领域是不切实际的,因为建筑活动是在现场进行的,这给员工适应大流行后的环境带来了困难。目的:本文分析了大流行如何改变和影响建筑公司的人力管理控制系统维度。在大流行期间,我们讨论了如何开展工作及其对员工和企业的影响。方法:在本分析研究中,我们采用连锁推荐抽样对哥伦比亚不同建筑公司的高层管理人员进行深入访谈研究,并采用推论统计方法进行数据分析。结果:结果显示了企业效率低下和资源控制不力的潜在原因,包括与员工缺乏沟通、缺乏识别系统、集中决策以及业务目标与财务要求脱节。结论:建筑公司必须确保工人充分了解项目目标,并有权在提供培训计划的情况下做出现场决策。组织应该将其战略业务目标与财务需求联系起来;随着经济和劳动力形势的发展,这些政策必须定期更新和修改。
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来源期刊
CiteScore
3.50
自引率
30.40%
发文量
56
期刊介绍: Human Systems Management (HSM) is an interdisciplinary, international, refereed journal, offering applicable, scientific insight into reinventing business, civil-society and government organizations, through the sustainable development of high-technology processes and structures. Adhering to the highest civic, ethical and moral ideals, the journal promotes the emerging anthropocentric-sociocentric paradigm of societal human systems, rather than the pervasively mechanistic and organismic or medieval corporatism views of humankind’s recent past. Intentionality and scope Their management autonomy, capability, culture, mastery, processes, purposefulness, skills, structure and technology often determine which human organizations truly are societal systems, while others are not. HSM seeks to help transform human organizations into true societal systems, free of bureaucratic ills, along two essential, inseparable, yet complementary aspects of modern management: a) the management of societal human systems: the mastery, science and technology of management, including self management, striving for strategic, business and functional effectiveness, efficiency and productivity, through high quality and high technology, i.e., the capabilities and competences that only truly societal human systems create and use, and b) the societal human systems management: the enabling of human beings to form creative teams, communities and societies through autonomy, mastery and purposefulness, on both a personal and a collegial level, while catalyzing people’s creative, inventive and innovative potential, as people participate in corporate-, business- and functional-level decisions. Appreciably large is the gulf between the innovative ideas that world-class societal human systems create and use, and what some conventional business journals offer. The latter often pertain to already refuted practices, while outmoded business-school curricula reinforce this problematic situation.
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