{"title":"Cognitive bias in citizens’ perceptions of government performance in response to COVID-19: Evidence from a large-scale survey experiment in China","authors":"Bingsheng Liu, Zengqiang Qin, Jinfeng Zhang","doi":"10.1080/10967494.2022.2056276","DOIUrl":null,"url":null,"abstract":"Abstract This article explores the cognitive bias in citizens’ perceptions of government performance in response to the COVID-19 pandemic. Data were drawn from a survey experiment by manipulating the performance information frame (positive, neutral, and negative) and source (government, scientists, and unofficial sources) with 4,102 Chinese citizens. Findings show that the effect of information frame and source on citizens’ perceptions of government performance is very weak. Additionally, the heterogeneity tests indicate a gender difference in framing effect, and source effect emerges for those located far away from the pandemic epicenter. Frame and source show an interaction effect in the lower education group. The results call for further research on citizens’ cognitive bias in a crisis context.","PeriodicalId":47671,"journal":{"name":"International Public Management Journal","volume":"25 1","pages":"1072 - 1093"},"PeriodicalIF":2.3000,"publicationDate":"2022-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Public Management Journal","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/10967494.2022.2056276","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"PUBLIC ADMINISTRATION","Score":null,"Total":0}
引用次数: 1
Abstract
Abstract This article explores the cognitive bias in citizens’ perceptions of government performance in response to the COVID-19 pandemic. Data were drawn from a survey experiment by manipulating the performance information frame (positive, neutral, and negative) and source (government, scientists, and unofficial sources) with 4,102 Chinese citizens. Findings show that the effect of information frame and source on citizens’ perceptions of government performance is very weak. Additionally, the heterogeneity tests indicate a gender difference in framing effect, and source effect emerges for those located far away from the pandemic epicenter. Frame and source show an interaction effect in the lower education group. The results call for further research on citizens’ cognitive bias in a crisis context.
期刊介绍：
The International Public Management Journal (IPMJ) publishes high-quality empirical and theoretical work on managing large organizations, particularly public organizations. IPMJ features work from scholars around the world who conduct research in the areas of public management and government reform, comparative public administration, organizational theory, and organizational behavior. IPMJ seeks to provide a bridge between those conducting research on public management and public administration on the one hand, and those working in the areas of organizational behavior and organization theory on the other. IPMJ intends to stimulate and reflect the academic interests of an international constituency of readers and scholars.
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