Performance Feedback in Organizations: Understanding the Functions, Forms, and Important Features

IF 2.2 3区 管理学 Q3 MANAGEMENT Journal of Organizational Behavior Management Pub Date : 2022-06-16 DOI:10.1080/01608061.2022.2089436
Douglas A. Johnson, C. M. Johnson, P. Dave
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引用次数: 6

Abstract

ABSTRACT Feedback surrounds our personal and professional worlds, informing us about what worked and what did not. Within workplace settings, it is important to understand how feedback operates in order to deliberately and carefully craft performance information that, when delivered, generates desirable organizational outcomes. The current paper examines the many potential functions of feedback, including details on how such functions might be established. Behavioral investigations into how to best structure and deliver feedback are detailed, along with considerations of factors that may impact the reception of feedback. Finally, using the current literature as a blueprint, several possible research directions are suggested that would fit well within a behavior analytic perspective.
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组织中的绩效反馈:理解其功能、形式和重要特征
反馈围绕着我们的个人和职业世界,告诉我们什么有效,什么无效。在工作环境中,了解反馈是如何运作的是很重要的,这样才能有意地、仔细地制作绩效信息,在交付时产生理想的组织结果。本文探讨了反馈的许多潜在功能,包括如何建立这些功能的细节。关于如何最好地组织和传递反馈的行为调查是详细的,同时还考虑了可能影响反馈接收的因素。最后,以当前文献为蓝本,提出了几个可能的研究方向,这些方向将很好地适应行为分析的视角。
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来源期刊
CiteScore
2.70
自引率
47.60%
发文量
26
期刊介绍: The Journal of Organizational Behavior Management—the official journal of the OBM Network (www.obmnetwork.com)—is a periodical devoted specifically to scientific principles to improve organizational performance through behavioral change. The journal publishes research and review articles, reports from the field, discussions, and book reviews on the topics that are critical to today"s organization development practitioners, operations managers, and human resource professionals.
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