{"title":"Working together: Using student-driven UX projects to improve library websites","authors":"Nick Dease, Elena Villaespesa, Craig M. Macdonald","doi":"10.1080/10691316.2021.1888838","DOIUrl":null,"url":null,"abstract":"Abstract Web design standards have evolved considerably since the introduction of smartphones and tablets, but many academic library websites have fallen behind, perhaps due to a lack of internal user experience (UX) research and design practices. This article presents a discussion of various UX research and design methods undertaken by the Pratt Institute Libraries via collaboration with courses in Pratt’s School of Information. Projects discussed include web analytics, user testing, online surveys, personas definition, card sorting, and prototyping. The insights gained from this study may be of assistance to other academic libraries planning to redesign and improve their online experience.","PeriodicalId":44684,"journal":{"name":"College & Undergraduate Libraries","volume":"27 1","pages":"397 - 419"},"PeriodicalIF":0.6000,"publicationDate":"2021-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10691316.2021.1888838","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"College & Undergraduate Libraries","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/10691316.2021.1888838","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 1
Abstract
Abstract Web design standards have evolved considerably since the introduction of smartphones and tablets, but many academic library websites have fallen behind, perhaps due to a lack of internal user experience (UX) research and design practices. This article presents a discussion of various UX research and design methods undertaken by the Pratt Institute Libraries via collaboration with courses in Pratt’s School of Information. Projects discussed include web analytics, user testing, online surveys, personas definition, card sorting, and prototyping. The insights gained from this study may be of assistance to other academic libraries planning to redesign and improve their online experience.
期刊介绍：
College & Undergraduate Libraries enables libraries serving primarily undergraduate students to enhance the range of services, resources, and facilities offered to their constituents while also contributing to staff professional development. Whether focusing on public services, technical services, management, or technology, the journal highlights the fact that undergraduate libraries must collaborate with agencies both on and off campus in order to survive and thrive. In addition to numerous columns on current topics, typical contents include research-based articles, case studies, reports of best practices, an occasional literature review or product review, and opinion pieces.
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