Artistic Endorsers are Catalysts for Airlines to Attract Passengers

IF 3.1 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Journal of Tourism and Services Pub Date : 2021-12-22 DOI:10.29036/jots.v12i23.269
Edward C. S. Ku
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Abstract

The purpose of the study is to use the advertisements of four real airline artistic endorsers to analyze the contribution of the artistic endorser to discuss possible marketing strategies through an empirical questionnaire survey approach. Data were collected from the airport. Among them, 411 valid questionnaires were finally recovered. The hypothesis of the research model was tested by the SEM approach. The artistic endorser of the airline plays the role of catalyst in the marketing process to improve the airline's operational performance; this leads to our finding that the celebrity artistic endorsement should be carefully chosen in the airlines so that the image in advertising strategies and passengers' believing in celebrity endorsement would be matched; Airline companies are searching for strategies to develop stable connecting relationships with their passengers and to increase their company revenue by strengthening marketing strategy to deliver messages by utilizing the celebrity endorsement concept of passenger preferred airline based on their trust in celebrity endorser. This study contributes celebrity endorsement to the predictability of recommendation of airlines following artistic endorser sense-making of passengers' paradigm. As expected, the recommendation of airlines is most dominantly influenced by celebrity endorsement. Through empirical research, we supplement the significance of the artistic endorser sense-making perspective.
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艺术背书是航空公司吸引乘客的催化剂
本研究的目的是利用四个真实的航空公司艺术代言人的广告,通过实证问卷调查的方法来分析艺术代言人的贡献,探讨可能的营销策略。数据是从机场收集的。其中,最终回收有效问卷411份。通过扫描电镜方法对研究模型的假设进行了验证。航空公司的艺术代言人在营销过程中起到催化剂的作用,提高航空公司的经营绩效;这导致我们发现,航空公司应该谨慎选择名人艺术代言,以使广告策略中的形象与乘客对名人代言的信任相匹配;航空公司正在寻找与乘客建立稳定联系关系的策略,并通过加强营销策略来增加公司收入,通过利用乘客对名人代言人的信任来利用名人代言概念来传递信息。本研究依据乘客范例的艺术代言感建构,探讨名人代言对航空公司推荐的可预测性。正如所料,明星代言对航空公司的推荐影响最大。通过实证研究,我们补充了艺术代言人意义建构视角的意义。
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来源期刊
Journal of Tourism and Services
Journal of Tourism and Services HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
7.80
自引率
16.70%
发文量
14
期刊介绍: Journal of Tourism and Services, established in September 2010, is the international reviewed scientific research journal published by the Center for International Scientific Research of VŠO and VŠPP in cooperation with the following partners. The journal publishes high-quality scientific papers and essays with a focus on tourism and service industry development. Together with the scientific part and in order to promote the exchange of current and innovative ideas and stimulating debate, the Journal also includes Reviews of Existing Work or Short Essays, Research Notes, and Research and Industry sections to address important topics and advance theoretical knowledge or thinking about key areas of tourism and services and to allow researchers to present initial findings and reflections or problems concerning fieldwork and research in general.
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