Improving accessibility and inclusiveness of university websites for international students: a mixed-methods usability assessment

IF 3.4 3区 教育学 Q1 EDUCATION & EDUCATIONAL RESEARCH Technology Pedagogy and Education Pub Date : 2023-01-01 DOI:10.1080/1475939X.2022.2089724
V. Diwanji
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引用次数: 1

Abstract

ABSTRACT Using a unique triangulation of a mixed-methods approach combining qualitative and observational techniques, this research investigated international student perceptions of the usability, interactivity and inclusiveness of a university website. The research was guided by the activity theory. Qualitative data were analysed to understand international student perceptions of usability and interactivity in relation to their intentions to use the university website. Additionally, findings established the significance of making university websites more inclusive as international students continue to face increasing uncertainties owing to the COVID-19 pandemic and racial inequalities in the USA and worldwide. Observational methods provided methodological and data triangulation. This research offers guidance for future research on higher education digital learning tools based on integrated theoretical mixed methods and also provides managerial implications for academic institutions in the design of student-centred and inclusive websites.
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提高国际学生大学网站的可访问性和包容性:一种混合方法可用性评估
摘要本研究采用一种独特的混合方法三角测量法,结合定性和观察技术,调查了国际学生对大学网站可用性、交互性和包容性的看法。本研究以活动理论为指导。对定性数据进行了分析,以了解国际学生对可用性和互动性的看法与他们使用大学网站的意图之间的关系。此外,由于新冠肺炎疫情和美国和世界各地的种族不平等,国际学生继续面临越来越大的不确定性,研究结果确立了使大学网站更具包容性的重要性。观测方法提供了方法和数据三角测量。这项研究为未来基于综合理论混合方法的高等教育数字学习工具的研究提供了指导,也为学术机构设计以学生为中心的包容性网站提供了管理启示。
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来源期刊
Technology Pedagogy and Education
Technology Pedagogy and Education EDUCATION & EDUCATIONAL RESEARCH-
CiteScore
9.50
自引率
2.00%
发文量
25
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