Lean Six Sigma and social performance: A review and synthesis of current evidence

Q2 Business, Management and Accounting Quality Management Journal Pub Date : 2020-01-02 DOI:10.1080/10686967.2019.1689799

M. Sony, Subhash S. Naik, J. Antony

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引用次数: 15

Abstract

Abstract Lean Six Sigma (LSS) is one of the most widely used business improvement initiatives in both manufacturing and service organizations. For a modern organization to sustainably exist in society, the impact of business initiatives such as LSS should affect social dimensions. This study analyzes the impact of LSS on different dimensions of social performance. A systematic literature review was conducted using the method suggested by Tranfield, Denyer, and Smart (2003) to collect, analyze, and integrate previous literature to study the impact of LSS on social performance. The authors conducted a descriptive and thematic analysis of the literature. Their study determined that LSS has an impact on decent work, the health and well-being of society, public services and infrastructure, quality education for society, and climate action. In addition, the authors studied the various challenges related to the impact of LSS on social performance. This is the first systematic literature review that has focused on the impact of LSS on different dimensions of social performance.

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精益六西格玛与社会绩效：当前证据的回顾和综合

摘要精益六西格玛（LSS）是制造和服务组织中应用最广泛的业务改进举措之一。为了使现代组织在社会中可持续存在，LSS等商业举措的影响应该影响社会层面。本研究分析了LSS对社会绩效不同维度的影响。使用Tranfield、Denyer和Smart（2003）提出的方法进行了系统的文献综述，以收集、分析和整合先前的文献，研究LSS对社会表现的影响。作者对文献进行了描述性和专题性分析。他们的研究确定，LSS对体面工作、社会健康和福祉、公共服务和基础设施、社会优质教育以及气候行动都有影响。此外，作者还研究了与LSS对社会绩效的影响相关的各种挑战。这是第一篇系统的文献综述，重点关注LSS对社会表现不同维度的影响。

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来源期刊

Quality Management Journal Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

4.50

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0.00%

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