Destination recovery during COVID-19 in an emerging economy: Insights from Perú

IF 7.1 3区 管理学 Q1 BUSINESS European Research on Management and Business Economics Pub Date : 2022-09-01 DOI:10.1016/j.iedeen.2021.100188
Jesús J. Cambra-Fierro , María Fuentes-Blasco , Rocío Huerta-Álvarez , Ana Olavarría-Jaraba
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引用次数: 11

Abstract

The onslaught of the COVID-19 pandemic has had a critical impact on the travel and tourism sector. Tourist destinations in developing countries are even more susceptible to negative trends of this sort due to the importance of tourism in emerging economies and the peculiarities of their infrastructures and healthcare systems. In such a context, the research develops a Partial Least Square (PLS) path modeling to analyze the impact of destination image and perceived health safety on perceived destination quality. We also assess the extent to which perceived quality impacts degree of destination loyalty and customer engagement. Results are based on a sample of 250 travelers visiting Lima during December 2020-January 2021.

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新兴经济体在2019冠状病毒病期间的目的地复苏:来自Perú的见解
2019冠状病毒病大流行的冲击对旅游业产生了重大影响。由于旅游业在新兴经济体中的重要性及其基础设施和医疗保健系统的特殊性,发展中国家的旅游目的地甚至更容易受到这类负面趋势的影响。在此背景下,研究开发了偏最小二乘(PLS)路径模型来分析目的地图像和感知健康安全对感知目的地质量的影响。我们还评估了感知质量对目的地忠诚度和客户参与度的影响程度。结果基于在2020年12月至2021年1月期间访问利马的250名游客的样本。
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来源期刊
CiteScore
11.70
自引率
3.40%
发文量
30
审稿时长
50 weeks
期刊介绍: European Research on Management and Business Economics (ERMBE) was born in 1995 as Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE). The journal is published by the European Academy of Management and Business Economics (AEDEM) under this new title since 2016, it was indexed in SCOPUS in 2012 and in Thomson Reuters Emerging Sources Citation Index in 2015. From the beginning, the aim of the Journal is to foster academic research by publishing original research articles that meet the highest analytical standards, and provide new insights that contribute and spread the business management knowledge
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