Pub Date : 2026-01-01DOI: 10.1016/j.iedeen.2026.100305
Stefania Oliva , Silvia Rita Sedita , Ivan De Noni , Luigi Orsi
This article investigates how regions’ ability to pursue sustainable development trajectories affects individual subjective well-being. In particular, it disentangles the social and environmental dimensions of sustainability by examining the relative role of social capital, public safety, and green innovation capacity in shaping individuals’ quality of life. Empirically, the study relies on a cross-sectional analysis of 255 European regions over the period 2000–2018, using data from the OECD Regional Well-Being database, OECD RegPat, ARDECO, Eurostat, the EU Labour Force Survey, and the EU-NED database. The results show that subjective well-being is positively influenced by all dimensions of sustainability, with social factors exerting a stronger effect than environmental ones. The conclusions highlight relevant policy and managerial implications for steering future regional development trajectories.
{"title":"I feel good: Exploring the influence of social and environmental dimensions of regional development on the subjective well-being of European citizens","authors":"Stefania Oliva , Silvia Rita Sedita , Ivan De Noni , Luigi Orsi","doi":"10.1016/j.iedeen.2026.100305","DOIUrl":"10.1016/j.iedeen.2026.100305","url":null,"abstract":"<div><div>This article investigates how regions’ ability to pursue sustainable development trajectories affects individual subjective well-being. In particular, it disentangles the social and environmental dimensions of sustainability by examining the relative role of social capital, public safety, and green innovation capacity in shaping individuals’ quality of life. Empirically, the study relies on a cross-sectional analysis of 255 European regions over the period 2000–2018, using data from the OECD Regional Well-Being database, OECD RegPat, ARDECO, Eurostat, the EU Labour Force Survey, and the EU-NED database. The results show that subjective well-being is positively influenced by all dimensions of sustainability, with social factors exerting a stronger effect than environmental ones. The conclusions highlight relevant policy and managerial implications for steering future regional development trajectories.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100305"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145976399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-01DOI: 10.1016/j.iedeen.2026.100306
Julián Andrés Díaz Tautiva , Erica Salvaj , Felipe Vásquez-Lavín
Motivated by an increasing interest in the influence of corporate boards on environmental and societal organizational outcomes, this study aims to clarify the dynamic interplay among corporate network strategy, board social learning, and board structure in shaping corporate environmental and societal performance. Using a sample comprising 522 firms listed in the S&P 500 and Nasdaq 100 indexes, we apply a Stochastic Actor Oriented Model to assess a novel theoretical framework and conceptual model. Our findings reveal that firms occupying central positions within the network tend to demonstrate enhanced environmental performance. Conversely, social learning tends to diminish overall organizational performance, and board activity exerts a negative influence on environmental and non-financial performance (average environmental and societal performance). Moreover, increased board activity correlates with improved societal performance, while a negative relationship exists between board size and environmental performance. Notably, board independence negatively affects both environmental and overall non-financial performance. This research offers a theoretical synthesis of previously disconnected literature strands. Furthermore, our results carry implications for business owners and public policy development, enhancing our comprehension of corporate performance dynamics.
{"title":"Unraveling sustainable corporate governance: The dynamic interplay of network strategies, board social learning, and board structure","authors":"Julián Andrés Díaz Tautiva , Erica Salvaj , Felipe Vásquez-Lavín","doi":"10.1016/j.iedeen.2026.100306","DOIUrl":"10.1016/j.iedeen.2026.100306","url":null,"abstract":"<div><div>Motivated by an increasing interest in the influence of corporate boards on environmental and societal organizational outcomes, this study aims to clarify the dynamic interplay among corporate network strategy, board social learning, and board structure in shaping corporate environmental and societal performance. Using a sample comprising 522 firms listed in the S&P 500 and Nasdaq 100 indexes, we apply a Stochastic Actor Oriented Model to assess a novel theoretical framework and conceptual model. Our findings reveal that firms occupying central positions within the network tend to demonstrate enhanced environmental performance. Conversely, social learning tends to diminish overall organizational performance, and board activity exerts a negative influence on environmental and non-financial performance (average environmental and societal performance). Moreover, increased board activity correlates with improved societal performance, while a negative relationship exists between board size and environmental performance. Notably, board independence negatively affects both environmental and overall non-financial performance. This research offers a theoretical synthesis of previously disconnected literature strands. Furthermore, our results carry implications for business owners and public policy development, enhancing our comprehension of corporate performance dynamics.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100306"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145976398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-01DOI: 10.1016/j.iedeen.2026.100304
Virginia Pérez-Benítez , German Gemar
This study explores the determinants of business survival in Spain’s tropical and subtropical fruit sector from 2006 to 2021. Using data from the Iberian Financial Statements Analysis System, and applying survival analysis techniques including Cox regression, we assess the effects of factors including company age, legal form, CEO gender, location, sales volume, and indebtedness on firm survival. Results show that higher sales and certain legal forms improve survival, while indebtedness and economic downturns, such as the 2008 crisis, increase failure risk. CEO gender and location also significantly influence outcomes. This research contributes to the limited extant literature on survival analysis in the Spanish agricultural sector. It also has important practical implications for policy-makers, entrepreneurs, managers and business owners in the sector. Companies must pay special attention to sales and crisis management. Furthermore, both geographical location and legal form must be fully taken into account when assessing business risks, highlighting their substantial influence on the performance or survival of companies.
{"title":"Determinants of business longevity in the Spanish tropical fruit industry","authors":"Virginia Pérez-Benítez , German Gemar","doi":"10.1016/j.iedeen.2026.100304","DOIUrl":"10.1016/j.iedeen.2026.100304","url":null,"abstract":"<div><div>This study explores the determinants of business survival in Spain’s tropical and subtropical fruit sector from 2006 to 2021. Using data from the Iberian Financial Statements Analysis System, and applying survival analysis techniques including Cox regression, we assess the effects of factors including company age, legal form, CEO gender, location, sales volume, and indebtedness on firm survival. Results show that higher sales and certain legal forms improve survival, while indebtedness and economic downturns, such as the 2008 crisis, increase failure risk. CEO gender and location also significantly influence outcomes. This research contributes to the limited extant literature on survival analysis in the Spanish agricultural sector. It also has important practical implications for policy-makers, entrepreneurs, managers and business owners in the sector. Companies must pay special attention to sales and crisis management. Furthermore, both geographical location and legal form must be fully taken into account when assessing business risks, highlighting their substantial influence on the performance or survival of companies.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100304"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146022449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
With the increasing global environmental awareness and the tightening of regulations, high-end equipment manufacturing enterprises are facing a significant test of green innovation. Challenges such as core technologies, funding, and talent continue to impede the green innovation of enterprises. This study investigates how high-end equipment manufacturers can configure their technological, organizational and environmental (TOE) conditions to attain high green-innovation performance, adopting a fuzzy-set qualitative comparative analysis (fsQCA) lens that recognizes equifinality and causal asymmetry. The research reveals that none of single factors is necessary for high green innovation performance, indicating that enterprises need to focus on the synergistic effects and overall impact of multiple conditions in green innovation. The interaction and matching of conditions generate configuration effects, providing diverse paths for enterprises to enhance green innovation performance. Through the horizontal comparison of various configurations, it is evident that “high strategic flexibility” emerges as a crucial core condition, suggesting that enterprises should emphasize the flexibility of resource allocation and organizational coordination to better adapt to environmental changes.
{"title":"Research on the multiple promotion paths of green innovation performance in Chinese high-end equipment manufacturing enterprises: A configuration study based on TOE framework","authors":"Mingxing Li , Yue Zhu , Feng Chen , Oswin Aganda Anaba","doi":"10.1016/j.iedeen.2026.100300","DOIUrl":"10.1016/j.iedeen.2026.100300","url":null,"abstract":"<div><div>With the increasing global environmental awareness and the tightening of regulations, high-end equipment manufacturing enterprises are facing a significant test of green innovation. Challenges such as core technologies, funding, and talent continue to impede the green innovation of enterprises. This study investigates how high-end equipment manufacturers can configure their technological, organizational and environmental (TOE) conditions to attain high green-innovation performance, adopting a fuzzy-set qualitative comparative analysis (fsQCA) lens that recognizes equifinality and causal asymmetry. The research reveals that none of single factors is necessary for high green innovation performance, indicating that enterprises need to focus on the synergistic effects and overall impact of multiple conditions in green innovation. The interaction and matching of conditions generate configuration effects, providing diverse paths for enterprises to enhance green innovation performance. Through the horizontal comparison of various configurations, it is evident that “high strategic flexibility” emerges as a crucial core condition, suggesting that enterprises should emphasize the flexibility of resource allocation and organizational coordination to better adapt to environmental changes.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100300"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145924073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-01DOI: 10.1016/j.iedeen.2026.100301
Cristina López, Rocío Ruiz-Benítez, Inés Herrero
The prior literature has predominantly emphasized the role of large firms exerting coercive power within supply chains to enhance sustainability outcomes. However, small and medium-sized enterprises (SMEs) often experience a reverse dynamic in which external pressures from supply chain agents drive sustainability initiatives. Drawing on Institutional Theory and Stakeholder Theory, this article examines whether supply chain sustainability improvements positively affect SMEs' economic, environmental, and social performance. Using a time-lagged research design, data were collected from a sample of 363 food and beverage manufacturing SMEs and analyzed using Structural Equation Modeling (SEM). The results provide support for the hypothesized relationships in the environmental and social dimensions of sustainability but not in the economic dimension. This implies that improvements in the social and environmental performance of the food and beverage manufacturing supply chain can positively influence SMEs' social and environmental performance, respectively. The article concludes with practical insights for managers, policymakers, and society at large on how to improve sustainable performance in food and beverage manufacturing SMEs.
{"title":"Can supply chain sustainability enhance the sustainable performance of SMEs? A triple bottom line approach","authors":"Cristina López, Rocío Ruiz-Benítez, Inés Herrero","doi":"10.1016/j.iedeen.2026.100301","DOIUrl":"10.1016/j.iedeen.2026.100301","url":null,"abstract":"<div><div>The prior literature has predominantly emphasized the role of large firms exerting coercive power within supply chains to enhance sustainability outcomes. However, small and medium-sized enterprises (SMEs) often experience a reverse dynamic in which external pressures from supply chain agents drive sustainability initiatives. Drawing on Institutional Theory and Stakeholder Theory, this article examines whether supply chain sustainability improvements positively affect SMEs' economic, environmental, and social performance. Using a time-lagged research design, data were collected from a sample of 363 food and beverage manufacturing SMEs and analyzed using Structural Equation Modeling (SEM). The results provide support for the hypothesized relationships in the environmental and social dimensions of sustainability but not in the economic dimension. This implies that improvements in the social and environmental performance of the food and beverage manufacturing supply chain can positively influence SMEs' social and environmental performance, respectively. The article concludes with practical insights for managers, policymakers, and society at large on how to improve sustainable performance in food and beverage manufacturing SMEs.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100301"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145976397","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-01DOI: 10.1016/j.iedeen.2026.100302
Sabela Siaba , Berta Rivera , Luis Currais
In this article, literature on family offices (FOs) is systematically reviewed to examine how academic research in this field has advanced and to assess the relevance of FOs within family businesses. The main function of an FO is to preserve a family’s wealth in the long-term, as well as to facilitate the transfer of assets to subsequent generations. Since the 2008 financial crisis, entrepreneurs have become more aware that risk management is of vital importance. Driven by increased family wealth and the growing need for sophisticated investment strategies, FOs have experienced substantial growth. Nevertheless, despite the growing significance of FOs in the field of family businesses, they have a limited presence in academic literature. This scarcity is mainly due to these businesses’ reluctance in sharing information. Thus, existing FO literature is examined with a focus on the main topics identified in previous studies. We detail the implications of our study for the theoretical development of FOs and the field of family business in general. Our analysis identifies the relevant elements in family business research and demonstrates existing gaps in the field. To the best of our knowledge, this is the first study to develop a solid theoretical foundation in FO-related research, providing a framework for future research. From an academic perspective, our findings uphold the idea that FOs research is a promising, yet understudied, field in family businesses.
{"title":"The contribution of family offices to family businesses: Conceptual analysis and future research agenda based on a systematic literature review","authors":"Sabela Siaba , Berta Rivera , Luis Currais","doi":"10.1016/j.iedeen.2026.100302","DOIUrl":"10.1016/j.iedeen.2026.100302","url":null,"abstract":"<div><div>In this article, literature on family offices (FOs) is systematically reviewed to examine how academic research in this field has advanced and to assess the relevance of FOs within family businesses. The main function of an FO is to preserve a family’s wealth in the long-term, as well as to facilitate the transfer of assets to subsequent generations. Since the 2008 financial crisis, entrepreneurs have become more aware that risk management is of vital importance. Driven by increased family wealth and the growing need for sophisticated investment strategies, FOs have experienced substantial growth. Nevertheless, despite the growing significance of FOs in the field of family businesses, they have a limited presence in academic literature. This scarcity is mainly due to these businesses’ reluctance in sharing information. Thus, existing FO literature is examined with a focus on the main topics identified in previous studies. We detail the implications of our study for the theoretical development of FOs and the field of family business in general. Our analysis identifies the relevant elements in family business research and demonstrates existing gaps in the field. To the best of our knowledge, this is the first study to develop a solid theoretical foundation in FO-related research, providing a framework for future research. From an academic perspective, our findings uphold the idea that FOs research is a promising, yet understudied, field in family businesses.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100302"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146022447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the psychological and relational pathways through which Generation Z consumers’ value consciousness fosters store loyalty toward private labels (PLs) in Turkey’s hard-discount retail sector. Grounded in social exchange theory (SET), the study explores the dual mediating roles of consumer satisfaction and store trust in shaping store loyalty. Using a robust sample of 1,505 Generation Z consumers and partial least squares structural equation modelling (PLS-SEM), the findings demonstrate that consumer value consciousness positively influences consumer satisfaction and store trust, which jointly mediate the pathway to store loyalty. These results provide empirical insights into the complex behaviors of Generation Z consumers in emerging markets, offering actionable guidance for retailers to align their PL strategies with this cohort’s value-driven preferences. The study’s findings contribute to both theoretical advancements in SET and practical applications in loyalty-building strategies, emphasizing the role of psychological and relational factors in sustaining competitive advantage.
{"title":"Generation Z’s journey from value consciousness to store loyalty: Mediating roles of consumer satisfaction and store trust in private label retailing in an emerging economy","authors":"Aysun Sahin , Meral Elci , Ekrem Tatoglu , Selim Zaim , Azize Sahin","doi":"10.1016/j.iedeen.2026.100303","DOIUrl":"10.1016/j.iedeen.2026.100303","url":null,"abstract":"<div><div>This study investigates the psychological and relational pathways through which Generation Z consumers’ value consciousness fosters store loyalty toward private labels (PLs) in Turkey’s hard-discount retail sector. Grounded in social exchange theory (SET), the study explores the dual mediating roles of consumer satisfaction and store trust in shaping store loyalty. Using a robust sample of 1,505 Generation Z consumers and partial least squares structural equation modelling (PLS-SEM), the findings demonstrate that consumer value consciousness positively influences consumer satisfaction and store trust, which jointly mediate the pathway to store loyalty. These results provide empirical insights into the complex behaviors of Generation Z consumers in emerging markets, offering actionable guidance for retailers to align their PL strategies with this cohort’s value-driven preferences. The study’s findings contribute to both theoretical advancements in SET and practical applications in loyalty-building strategies, emphasizing the role of psychological and relational factors in sustaining competitive advantage.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100303"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146022448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-01-01DOI: 10.1016/j.iedeen.2026.100307
Xiaochao Zhao , Ali Nawaz Khan , Khuram Shahzad , Mohsin Ali Soomro
This study examines how customer satisfaction and their repurchase intentions are shaped by chatbot interactions in online shopping experience. Three human-like chatbot attributes, i.e., responsiveness, anthropomorphism, and social presence, are examined for their influence on customer satisfaction and their repurchase intentions. The moderating influence of e-shopping enjoyment over the relationship between customer satisfaction and their repurchase intentions is assessed. Flow theory is used as an overarching theory to build the research model and explain the results. The data was collected through questionnaire survey from 344 Chinese online shopping participants. We used Structural Equation Modeling (SEM) to analyze the collected data. Findings state that chatbots with responsiveness, anthropomorphism, and social presence are much better equipped to satisfy customer needs. In addition, results show that customer satisfaction affects repurchase intentions. Besides, our findings show that e-shopping enjoyment makes satisfaction even more influential on repurchase intentions. It implies that the affective and attention-demanding aspects of e-commerce play their part in defining a customer's intentions toward repeat purchases. This study will serve as a useful reference for e-commerce platforms that intend to use chatbots to increase customer engagement and loyalty, and marketers who could benefit from their activities.
{"title":"Chatbots that win hearts and wallets: Maximizing customer satisfaction and repeat purchases","authors":"Xiaochao Zhao , Ali Nawaz Khan , Khuram Shahzad , Mohsin Ali Soomro","doi":"10.1016/j.iedeen.2026.100307","DOIUrl":"10.1016/j.iedeen.2026.100307","url":null,"abstract":"<div><div>This study examines how customer satisfaction and their repurchase intentions are shaped by chatbot interactions in online shopping experience. Three human-like chatbot attributes, i.e., responsiveness, anthropomorphism, and social presence, are examined for their influence on customer satisfaction and their repurchase intentions. The moderating influence of e-shopping enjoyment over the relationship between customer satisfaction and their repurchase intentions is assessed. Flow theory is used as an overarching theory to build the research model and explain the results. The data was collected through questionnaire survey from 344 Chinese online shopping participants. We used Structural Equation Modeling (SEM) to analyze the collected data. Findings state that chatbots with responsiveness, anthropomorphism, and social presence are much better equipped to satisfy customer needs. In addition, results show that customer satisfaction affects repurchase intentions. Besides, our findings show that e-shopping enjoyment makes satisfaction even more influential on repurchase intentions. It implies that the affective and attention-demanding aspects of e-commerce play their part in defining a customer's intentions toward repeat purchases. This study will serve as a useful reference for e-commerce platforms that intend to use chatbots to increase customer engagement and loyalty, and marketers who could benefit from their activities.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100307"},"PeriodicalIF":6.4,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146076857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-10-15DOI: 10.1016/j.iedeen.2025.100295
Andrews Yao Dumevi , Zhang Peter Zhuo , Fanny Lunga Mfiya
Banks in Ghana operate in a constantly evolving regulatory environment, making the management of regulatory changes critical to their survival and performance. Guided by institutional theory, this study assessed how banks effectively managed regulatory changes, focusing on the rise in minimum capital requirement for banks in Ghana between 2017 and 2018 as a case study. The study also assessed the effect of managing this regulatory change on bank performance. Data were collected through a structured questionnaire administered to 302 Branch Managers, complemented by interviews with 13 Managers directly involved in managing the capital increase in their respective banks. The study used mean and standard deviation to analyze how change management mechanisms were applied during the implementation of the new capital requirement.
Additionally, a Structural Equation Model (SEM) was used to estimate the impact of these mechanisms on the banks' performance. The findings revealed that although the banks were initially unprepared for the increase in the minimum capital requirement, they effectively applied change management strategies. The study found that banks had effective communication, stakeholder management, sponsorship, and training, but readiness was very low. From the SEM results, sponsorship (β = 0.41) and stakeholder management (β = 0.39) have statistically significant positive effects on operational performance. However, communication (β = 0.24) and training (β = 0.31) have a statistically significant positive impact on financial performance. These findings are consistent with institutional theory as proposed by Meyer and Rowan. Thus, from the theoretical point of view, this study posits that change management is a sure way for banks to adapt to regulatory changes, such as a rise in minimum capital requirements. This study contributes to empirical literature since it is the first to assess how banks use change management mechanisms to manage regulatory change. The study recommends that banks proactively integrate regulatory change management strategies into their operations to better prepare for future regulatory shifts.
{"title":"Change management mechanism and its effect on the performance of banks","authors":"Andrews Yao Dumevi , Zhang Peter Zhuo , Fanny Lunga Mfiya","doi":"10.1016/j.iedeen.2025.100295","DOIUrl":"10.1016/j.iedeen.2025.100295","url":null,"abstract":"<div><div>Banks in Ghana operate in a constantly evolving regulatory environment, making the management of regulatory changes critical to their survival and performance. Guided by institutional theory, this study assessed how banks effectively managed regulatory changes, focusing on the rise in minimum capital requirement for banks in Ghana between 2017 and 2018 as a case study. The study also assessed the effect of managing this regulatory change on bank performance. Data were collected through a structured questionnaire administered to 302 Branch Managers, complemented by interviews with 13 Managers directly involved in managing the capital increase in their respective banks. The study used mean and standard deviation to analyze how change management mechanisms were applied during the implementation of the new capital requirement.</div><div>Additionally, a Structural Equation Model (SEM) was used to estimate the impact of these mechanisms on the banks' performance. The findings revealed that although the banks were initially unprepared for the increase in the minimum capital requirement, they effectively applied change management strategies. The study found that banks had effective communication, stakeholder management, sponsorship, and training, but readiness was very low. From the SEM results, sponsorship (β = 0.41) and stakeholder management (β = 0.39) have statistically significant positive effects on operational performance. However, communication (β = 0.24) and training (β = 0.31) have a statistically significant positive impact on financial performance. These findings are consistent with institutional theory as proposed by Meyer and Rowan. Thus, from the theoretical point of view, this study posits that change management is a sure way for banks to adapt to regulatory changes, such as a rise in minimum capital requirements. This study contributes to empirical literature since it is the first to assess how banks use change management mechanisms to manage regulatory change. The study recommends that banks proactively integrate regulatory change management strategies into their operations to better prepare for future regulatory shifts.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100295"},"PeriodicalIF":6.4,"publicationDate":"2025-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145289603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-10-15DOI: 10.1016/j.iedeen.2025.100297
Pedro Colina-Morales, Francesco D. Sandulli, Antonio Rodríguez-Duarte
This research explores how the information technology capabilities of board directors contribute to firm performance. Using a multisectoral sample of 3752 observations from 2008 to 2021, comprising 268 companies listed in the S&P 500 index, a discontinuous growth model was applied to analyze firm performance over time in relation to the inclusion of technology directors on the board. The analysis supports that the inclusion of a technology director on the board is associated with a significant and positive incremental effect on firm performance in the years following the appointment. It suggests that the impact of technologies on digital transformation (DT) extends beyond the implementation of specific tools; directors’ IT skills may initiate the DT process, with its origin occurring at a higher level than the top management team (TMT). In practice, our study suggests that the inclusion of technology director on the board be considered when a DT process is pursued to support the corporation's sustainable competitive advantage.
{"title":"Board cognitive skills, digital transformation and firm performance","authors":"Pedro Colina-Morales, Francesco D. Sandulli, Antonio Rodríguez-Duarte","doi":"10.1016/j.iedeen.2025.100297","DOIUrl":"10.1016/j.iedeen.2025.100297","url":null,"abstract":"<div><div>This research explores how the information technology capabilities of board directors contribute to firm performance. Using a multisectoral sample of 3752 observations from 2008 to 2021, comprising 268 companies listed in the S&P 500 index, a discontinuous growth model was applied to analyze firm performance over time in relation to the inclusion of technology directors on the board. The analysis supports that the inclusion of a technology director on the board is associated with a significant and positive incremental effect on firm performance in the years following the appointment. It suggests that the impact of technologies on digital transformation (DT) extends beyond the implementation of specific tools; directors’ IT skills may initiate the DT process, with its origin occurring at a higher level than the top management team (TMT). In practice, our study suggests that the inclusion of technology director on the board be considered when a DT process is pursued to support the corporation's sustainable competitive advantage.</div></div>","PeriodicalId":45796,"journal":{"name":"European Research on Management and Business Economics","volume":"32 1","pages":"Article 100297"},"PeriodicalIF":6.4,"publicationDate":"2025-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145289601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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