What drives activity of banking agents? Evidence from Rural India

IF 2.2 Q2 DEVELOPMENT STUDIES World Development Perspectives Pub Date : 2023-09-01 DOI:10.1016/j.wdp.2023.100522
Sanal Gupta, Puran Singh
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Abstract

This article investigates previously unexplored predictors of banking agents’ activity using a primary dataset of agents operational in a rural setting in India. We measure banking agents’ activity using their monthly transaction count and regress it on seven predictor categories. We provide evidence of the role of operational practices, agents’ commitment, resources, support, and market characteristics, in agents’ banking activity. We also identify specific factors that drive superior performance by the agents. The findings inform policy-making groups and implementing agencies of agent banking on agent selection criteria, best practices, and supervision mechanisms to ensure the agent banking model’s effectiveness.

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是什么推动了银行代理人的活动?来自印度农村的证据
本文研究了以前未开发的银行代理活动预测因素,使用了在印度农村环境中运营的代理的主要数据集。我们使用银行代理的月度交易计数来衡量他们的活动,并将其回归到七个预测类别。我们提供了业务实践、代理的承诺、资源、支持和市场特征在代理银行活动中的作用的证据。我们还确定了驱动代理卓越绩效的具体因素。研究结果为代理银行的决策小组和实施机构提供了代理选择标准、最佳实践和监督机制方面的信息,以确保代理银行模式的有效性。
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来源期刊
World Development Perspectives
World Development Perspectives Social Sciences-Sociology and Political Science
CiteScore
4.50
自引率
0.00%
发文量
65
审稿时长
84 days
期刊介绍: World Development Perspectives is a multi-disciplinary journal of international development. It seeks to explore ways of improving human well-being by examining the performance and impact of interventions designed to address issues related to: poverty alleviation, public health and malnutrition, agricultural production, natural resource governance, globalization and transnational processes, technological progress, gender and social discrimination, and participation in economic and political life. Above all, we are particularly interested in the role of historical, legal, social, economic, political, biophysical, and/or ecological contexts in shaping development processes and outcomes.
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