Predictors Influencing the Choice of Lodging Option: A Systematic Literature Review of Homestays

IF 3.1 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Journal of Tourism and Services Pub Date : 2023-06-29 DOI:10.29036/jots.v14i26.536
Anup Singh Patwal, Vinay Rana, V. Pathak
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Abstract

In the tourism industry, lodging establishments play a crucial role. Each, more and more tourists look outside the typical hotel for their accommodation requirements. One of the fastest-growing segments of the hotel sector is homestays. This research aims to provide a more comprehensive view of the topic by consolidating the factors found in previous studies that lead tourists to select homestays. This study seeks to bring together the different reasons that have been discovered by studies that encourage visitors to choose homestay as a lodging option to gain a more in-depth understanding of the issue. In this research, the authors elected to conduct a review study in the form of a Systematic Literature Review (SLR). Seventy-four papers published between January 2000 and June 2022 were examined. This study examined Emerald, Sage, Elsevier, Wiley Online Library, Scopus, and Taylor & Francis Online databases. The PRISMA flowchart was utilized to conduct a comprehensive view of the topic. The SLR findings reflect that underlining factors like "feeling at home," "personalized service," "safety and security," "real, local touch/desire to engage in local culture," and "budget-friendly" are the primary motivating factors for visitors to choose homestay over other types of accommodation. This study can offer several suggestions to improve tourists' satisfaction with homestays,. Homestay owners, managers, and investors can use this study to create policies, directions, and recommendations for running homestays. Concerning motivations and attribute concerns, this study may give homestay destination marketing managers a more realistic picture of tourist satisfaction.
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影响住宿选择的预测因素:寄宿家庭的系统文献综述
在旅游业中,住宿机构发挥着至关重要的作用。每一次,越来越多的游客都会在典型的酒店外寻找他们的住宿要求。民宿是酒店业增长最快的领域之一。本研究旨在通过整合先前研究中发现的导致游客选择民宿的因素,对这一主题提供更全面的看法。这项研究试图将鼓励游客选择民宿作为住宿选择的研究发现的不同原因结合起来,以更深入地了解这个问题。在这项研究中,作者选择以系统文献综述(SLR)的形式进行综述研究。对2000年1月至2022年6月期间发表的74篇论文进行了审查。本研究考察了Emerald、Sage、Elsevier、Wiley Online Library、Scopus和Taylor&Francis Online数据库。PRISMA流程图用于对该主题进行全面的审查。SLR的调查结果表明,“宾至如归”、“个性化服务”、“安全保障”、“真实的、融入当地文化的当地感觉/愿望”和“经济实惠”等突出因素是游客选择民宿而非其他类型住宿的主要动机。本研究可以为提高游客对民宿的满意度提供几点建议,。民宿业主、管理者和投资者可以利用这项研究制定经营民宿的政策、方向和建议。关于动机和属性问题,本研究可能会让民宿目的地营销经理对游客满意度有一个更真实的了解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Journal of Tourism and Services
Journal of Tourism and Services HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
7.80
自引率
16.70%
发文量
14
期刊介绍: Journal of Tourism and Services, established in September 2010, is the international reviewed scientific research journal published by the Center for International Scientific Research of VŠO and VŠPP in cooperation with the following partners. The journal publishes high-quality scientific papers and essays with a focus on tourism and service industry development. Together with the scientific part and in order to promote the exchange of current and innovative ideas and stimulating debate, the Journal also includes Reviews of Existing Work or Short Essays, Research Notes, and Research and Industry sections to address important topics and advance theoretical knowledge or thinking about key areas of tourism and services and to allow researchers to present initial findings and reflections or problems concerning fieldwork and research in general.
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