M-commerce adoption in Chinese family businesses: does IT investment matter?

IF 3.3 Q2 BUSINESS Asia-Pacific Journal of Business Administration Pub Date : 2022-12-12 DOI:10.1108/apjba-01-2022-0024

L. Hooi

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Abstract

PurposeThis study aims to investigate the relationship between all three dimensions of perceived strategic value of m-commerce (operational support, managerial productivity and strategic decision aids), antecedents of m-commerce (organizational readiness, external context and m-commerce competence) and m-commerce adoption. The present study will further examine a mediation model in which all three dimensions of perceived strategic value of m-commerce affect m-commerce adoption through IT investment.Design/methodology/approachAn online survey questionnaire was adopted to test the validity of this research and hypotheses. Data were collected from 178 Chinese family businesses via snowball sampling.FindingsThe results show that all three dimensions of perceived strategic value of m-commerce (operational support, managerial productivity and strategic decision aids) are positively connected to m-commerce adoption. Also, it was found that IT investment partially or fully mediates the relationship between all these dimensions of perceived strategic value of m-commerce and m-commerce adoption.Originality/valueThis study would enhance owners' and managers' understanding of the relationship between perceived strategic value of m-commerce, IT investment, antecedents of m-commerce and m-commerce adoption, thus contributing to their future adoption.

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中国家族企业采用移动商务:IT投资重要吗?

目的本研究旨在探讨移动商务感知战略价值的三个维度（运营支持、管理生产力和战略决策辅助）、移动商务的前因（组织准备、外部环境和移动商务能力）与移动商务采用之间的关系。本研究将进一步检验一个中介模型，在该模型中，移动商务感知战略价值的所有三个维度都通过IT投资影响移动商务的采用。设计/方法/方法采用在线调查问卷来检验本研究和假设的有效性。数据是通过滚雪球抽样从178家中国家族企业中收集的。研究结果表明，移动商务感知战略价值的三个维度（运营支持、管理生产力和战略决策辅助）都与移动商务的采用呈正相关。此外，研究发现，it投资部分或完全中介了移动商务感知战略价值的所有这些维度与移动商务采用之间的关系。原创性/价值本研究将增强所有者和管理者对移动商务感知战略价值、IT投资、移动商务的前因和移动商务采用之间关系的理解，从而为其未来的采用做出贡献。

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来源期刊

Asia-Pacific Journal of Business Administration BUSINESS-

CiteScore

7.20

自引率

13.20%

发文量

期刊介绍： The Asia Pacific Journal of Business Administration (APJBA) publishes original research on: Business Strategy and Policy, Accounting and Board Governance, Marketing and People Management, and Operations and Supply Chain Management. The journal welcomes practical and skill-based submissions in these areas. There is particular interest in submissions regarding: Sustainable Business Practices, Quality Management Practices, Innovation and Creativity in Management, as well as Managing a Learning Organisation. The Asia Pacific region is full of collaborations between government, NGOs and private enterprise. Submissions are welcome which contribute to our understanding of partnerships and the cross-cultural issues. Research methods vary, and the journal is interested in the full diverse of qualitative (case and action research, etc) as well as quantitative survey studies and their recommendations. The APJBA seeks to become a forum for both established scholars and early career researchers in all aspects of management and business in the Asia-Pacific region. Emphasis is on rigour and relevance, on theory and practice, in a globalised scholarly environment.