Reprint of: The psychological experience of intragroup conflict

IF 3.1 Q2 MANAGEMENT Research in Organizational Behavior Pub Date : 2022-12-01 DOI:10.1016/j.riob.2023.100186
Kori L. Krueger, Matthew A. Diabes, Laurie R. Weingart
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Abstract

Despite the centrality of differences as a driver of conflict, most of the empirical research on group conflict has focused on the group as a whole, paying little attention to the differing experiences of individuals during conflict—that is, the ways individuals perceive, make sense of, and emotionally experience a conflict episode. Although people process information about a conflict using the same general cognitive and emotional mechanisms, their personal characteristics (e.g., personality, cultural background), beliefs and motives (e.g., orientation toward conflict), and past experiences will influence how they make sense of what is occurring and their subsequent conflict behavior. Building on recent work that has taken a multi-level approach to understanding team conflict and drawing from related literature in social, cognitive, and personality psychology, we explicate an individual’s psychological experience of a conflict episode as a process by which individuals make sense of and emotionally experience what is happening, develop attitudes towards others in the group, and exchange and integrate knowledge about the conflict and others involved. We argue that a more nuanced understanding of the intraindividual experience of conflict generates important insight into understanding individual conflict behavior, helping us predict how people will behave in conflict situations and how conflict episodes will unfold. We conclude with implications for how to intervene to promote cooperative behavior and positive team outcomes, along with an agenda for future research.

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转载自:群体冲突的心理体验
尽管差异是冲突的驱动因素,但大多数关于群体冲突的实证研究都集中在群体整体上,很少关注冲突中个体的不同体验,即个体感知、理解和情感体验冲突事件的方式。尽管人们使用相同的一般认知和情感机制处理有关冲突的信息,但他们的个人特征(如个性、文化背景)、信仰和动机(如对冲突的倾向)以及过去的经验会影响他们如何理解正在发生的事情以及他们随后的冲突行为。在最近的研究中,我们采用了多层次的方法来理解团队冲突,并借鉴了社会心理学、认知心理学和人格心理学的相关文献,我们将个人在冲突事件中的心理体验解释为一个过程,通过这个过程,个人理解并从情感上体验正在发生的事情,发展对团队中其他人的态度,并交流和整合关于冲突和相关人员的知识。我们认为,对冲突的个人内部体验的更细致的理解,可以为理解个人冲突行为提供重要的见解,帮助我们预测人们在冲突情况下的行为方式,以及冲突情节将如何展开。我们总结了如何干预以促进合作行为和积极的团队成果,以及未来研究的议程。
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来源期刊
Research in Organizational Behavior
Research in Organizational Behavior Psychology-Social Psychology
CiteScore
1.60
自引率
0.00%
发文量
4
期刊介绍: Research in Organizational Behavior publishes commissioned papers only, spanning several levels of analysis, and ranging from studies of individuals to groups to organizations and their environments. The topics encompassed are likewise diverse, covering issues from individual emotion and cognition to social movements and networks. Cutting across this diversity, however, is a rather consistent quality of presentation. Being both thorough and thoughtful, Research in Organizational Behavior is commissioned pieces provide substantial contributions to research on organizations. Many have received rewards for their level of scholarship and many have become classics in the field of organizational research.
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