Normalizing the Toxic Consumer Subject: Sustaining Neoliberal Logics Within Online Gaming

IF 3.7 4区 管理学 Q2 BUSINESS Journal of Macromarketing Pub Date : 2023-07-13 DOI:10.1177/02761467231188005
C. Huston, A. Cruz, Eloise Zoppos
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Abstract

Toxic practices are anti-social interactions that result in a breakdown of communication between consumers. We draw on in-depth interviews, netnography, and insider experience in the context of online gaming to describe the technological configurations that embed the neoliberal logics of competitiveness, individual responsibilization, and entrepreneurialism. Taken together, these embedded logics craft the toxic consumer subject as the dominant way of inhabiting online spaces. Overall, this study illustrates how technocultures align consumer subjectivity to market logics that erode consumer wellbeing.
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规范有毒的消费者主体:维持在线游戏中的新自由主义逻辑
有毒做法是导致消费者之间沟通中断的反社会互动。我们利用深度访谈、网络学和在线游戏背景下的内部经验来描述嵌入竞争力、个人责任和企业家精神等新自由主义逻辑的技术配置。综上所述,这些嵌入的逻辑将有毒的消费者主体塑造成居住在网络空间的主要方式。总体而言,本研究说明了技术文化如何将消费者主体性与侵蚀消费者福祉的市场逻辑结合起来。
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来源期刊
CiteScore
5.00
自引率
25.80%
发文量
46
期刊介绍: The Journal of Macromarketing is primarily a marketing journal (although it includes a wide range of social science disciplines) that focuses on important societal issues as they are affected by marketing and on how society affects the conduct of marketing. The journal covers macromarketing areas such as marketing and public policy, marketing and development, marketing and the quality of life, and the history of marketing.
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