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Refocusing and Futuring Perspectives on AI in Marketing 重新聚焦和展望人工智能在营销中的应用
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2024-09-17 DOI: 10.1177/02761467241280364
Michael R. Hyman, Vaidas Lukosius
In their article entitled “AI is Changing the World: For Better or for Worse?” Grewal, Guha, and Becker imply two symptom-avoidance rather than goal-approach questions: (1) What fundamental societal problems, previously identified in the marketing literature, will AI exacerbate? and (2) How can society remedy these problems? By only considering articles published in prestigious marketing-related journals, their restrictive bottom-up thought-leader-grounded process for deriving answers to these questions is blinkered and somewhat backward-looking. Instead, a top-down approach, driven by preferred-outcome questions like ‘How can marketing best help optimize societal flourishing in a post-scarcity, AI-rich environment?’, may foster comprehensive, extra-disciplinary, future-oriented, and proactive analyses that yield more effective answers. We close by speculating that marketing can survive in a transhuman and AI-rich environment.
他们在题为 "人工智能正在改变世界:是好是坏?一文中,Grewal、Guha 和 Becker 提出了两个避重就轻的问题,而不是追求目标的问题:(1) 人工智能会加剧哪些以前在营销文献中发现的根本性社会问题? (2) 社会如何才能解决这些问题?由于只考虑发表在与市场营销相关的著名期刊上的文章,他们以思想领袖为基础的自下而上的限制性方法来得出这些问题的答案,这种方法是盲目的,而且有些瞻前顾后。相反,以 "在后稀缺时代、人工智能大行其道的环境中,市场营销如何才能最大程度地帮助优化社会繁荣?"这样的首选结果问题为驱动力的自上而下的方法,可能会促进全面、跨学科、面向未来和积极主动的分析,从而产生更有效的答案。最后,我们推测市场营销可以在超人类和人工智能丰富的环境中生存。
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引用次数: 0
A Transformative Orientation Model for Encouraging Responsible Marketing Actions 鼓励负责任营销行动的改革导向模式
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2024-09-14 DOI: 10.1177/02761467241269832
Angeline Close Scheinbaum, Laurel Steinfield, Mike Giebelhausen, Susan Dobscha
This set of studies tackles a timely, important, yet often overlooked component of marketing—encouraging marketing actors to engage in a socially just and responsible orientation to improve decision-making. We build on ethical, sustainable, social justice, and social marketing pedagogy by combining transformative learning theories with stakeholder recognition to provide a model that explains how marketers can develop a transformative orientation. With five studies, including three semester-long field experiments, one natural experiment/event study on Black Lives Matter Google searches, and a lab experiment, we present captivating empirical evidence that market actors can change their orientation to be more responsible and just. The model recognizes the importance of using a balanced frame of reference for marketing, and how this is mediated by metacognition activation and perspective gathering. This paper provides initial empirical evidence demonstrating how the way marketing materials are presented can improve the degree of transformation.
这组研究探讨了市场营销中一个及时、重要但却经常被忽视的组成部分--鼓励市场营销人员以对社会公正和负责任的态度改进决策。我们以道德、可持续发展、社会正义和社会营销教学法为基础,将变革学习理论与利益相关者认知相结合,提供了一个解释营销人员如何发展变革导向的模型。通过五项研究(包括三项为期一学期的实地实验、一项关于 "黑人生命事务 "谷歌搜索的自然实验/事件研究和一项实验室实验),我们提出了引人入胜的实证证据,证明市场参与者可以改变自己的取向,变得更加负责和公正。该模型认识到了在市场营销中使用平衡参考框架的重要性,以及元认知激活和视角收集是如何起到中介作用的。本文提供了初步的实证证据,证明市场营销材料的展示方式可以提高转变的程度。
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引用次数: 0
Partnerships as Strategy in Macro-Social Marketing 作为宏观社会营销战略的伙伴关系
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2024-09-14 DOI: 10.1177/02761467241267380
David Shaw, Fiona Harris, Haider Ali
National government programmes tackling complex social problems have adopted a macro-social marketing approach, with resultant campaigns increasingly containing a partnerships element. However, a lack of academic literature regarding partnerships in macro-social marketing exists, particularly the ‘why’ of partnerships in national behaviour change interventions. Using a case study methodology, data were collected through three methods (participant observation, document analysis and semi-structured interviews) and analysed using thematic analysis. This paper offers a greater theoretical understanding of why partnerships are used in national social marketing programmes. The findings uncover a new way of conceptualising partnerships in macro-social marketing: holistically as a strategic concept that supports system-wide behaviour change. The findings further reveal that, as a concept, partnerships can play a strategic role in the long-term development and delivery of solutions to tackle complex social problems. Two types of partnerships—strategic partnerships and signposting (tactical) partnerships—are identified and defined.
国家政府应对复杂社会问题的计划采用了宏观社会营销方法,由此产生的运动越来越多地包含合作元素。然而,关于宏观社会营销中的伙伴关系,特别是国家行为改变干预中的伙伴关系 "为什么 "的学术文献却很缺乏。本文采用案例研究方法,通过三种方法(参与观察、文件分析和半结构式访谈)收集数据,并使用主题分析法进行分析。本文从理论上进一步解释了为什么在国家社会营销计划中使用伙伴关系。研究结果揭示了宏观社会营销中伙伴关系概念化的一种新方式:作为一种支持全系统行为改变的整体战略概念。研究结果进一步揭示,作为一个概念,伙伴关系可以在长期发展和提供解决复杂社会问题的方案中发挥战略作用。确定并界定了两类伙伴关系--战略伙伴关系和指示性(战术性)伙伴关系。
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引用次数: 0
Visualizing Macomarketing: StoryMaps for the Technology-Infused Classroom Macomarketing 可视化:科技课堂的故事地图
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2024-08-22 DOI: 10.1177/02761467241269939
Forrest Watson, Jacqueline M. Campbell
Incorporating technology into the classroom to facilitate learning outcomes is essential to preparing the next generation of macromarketers given the pedagogical importance of multiliteracies and digital storytelling. StoryMaps was the platform for a semester-long project of a global business course in which students created and presented a digital story of how a chosen company should be resilient in the face of changing and interconnected macro factors, as well as the societal and sustainability implications of its decisions. The quantitative and qualitative findings of the student outcomes are reported, including their learning about the complexity of multiple stakeholders and ethics and sustainability in business. The implications for how technology can be used to incorporate macromarketing into the business classroom are discussed.
鉴于多元文化和数字故事教学的重要性,将技术融入课堂以促进学习成果对于培养下一代宏观营销人员至关重要。StoryMaps是全球商业课程中一个学期项目的平台,在这个项目中,学生们创建并展示了一个数字故事,讲述了所选公司在面对不断变化且相互关联的宏观因素时应如何保持弹性,以及其决策对社会和可持续发展的影响。报告对学生成果进行了定量和定性分析,包括他们对多个利益相关者的复杂性以及商业道德和可持续发展的认识。还讨论了如何利用技术将宏观营销纳入商业课堂的意义。
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引用次数: 0
Book Review: Community, Economy and COVID-19: Lessons from Multi-Country Analyses of a Global Pandemic by Clifford J. Shultz, II, Don R. Rahtz, M. Joseph Sirgy 书评:社区、经济与 COVID-19:Clifford J. Shultz, II, Don R. Rahtz, M. Joseph Sirgy 著《全球大流行病的多国分析教训
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2024-08-21 DOI: 10.1177/02761467241275157
Forrest Watson
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引用次数: 0
Cleaning Like Crazy: How Resistance Processes Lock in Problematic Practices and Damaging Overconsumption 疯狂清洁:抵制过程如何锁定有问题的做法和破坏性的过度消费
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2024-08-16 DOI: 10.1177/02761467241274309
Lay Tyng Chan, Vicki Janine Little
This study focuses on mundane consumption behavior from a practice theoretical perspective, and in particular, on household cleaning. Cleaning is an unquestioned part of everyday domestic life, usually carried out unreflexively. Over time, cleaning practices have become increasingly resource-intensive, contributing to overconsumption of water, and pollution through damaging chemicals. A critical ethnography of 10 Malaysian Chinese families unpacks the pre-formation, formation and lock-in of damaging cleaning practices, enriching understanding of how problematic practices are shaped by consumer culture and market forces. Three practice evolution drivers were identified: Diseases and paranoia (meanings), socio-cultural modernization (competencies), and technology modernization (materials). In response to perceptions of existential threat and aspirations to modernity, consumers both resisted and submitted to market forces; becoming locked in to repeating cycles of recontamination, resetting, and reinforcement. Reflecting wider social tensions, cleaning practices both co-constituted and challenged a toxic system, as the households continuously negotiated imagined boundaries of ‘safe’ and ‘dangerous’ inside and outside the home. Based on these insights, the study challenges accepted logics of policy intervention, calling for more ethical and situated responses to wicked problems.
本研究从实践理论的角度出发,重点关注日常消费行为,尤其是家庭清洁。清洁是日常家庭生活中毋庸置疑的一部分,通常是在不经意间进行的。随着时间的推移,清洁做法变得越来越资源密集型,造成水的过度消耗和有害化学物质的污染。对 10 个马来西亚华人家庭进行的批判性人种学研究,揭示了破坏性清洁做法的形成、发展和锁定过程,丰富了人们对消费文化和市场力量如何塑造问题做法的理解。研究确定了三种做法演变的驱动因素:疾病和偏执(意义)、社会文化现代化(能力)和技术现代化(材料)。为了应对生存威胁和对现代化的渴望,消费者既抵制市场力量,又顺从市场力量;陷入了再污染、重置和强化的重复循环。清洁实践反映了更广泛的社会紧张关系,既共同构成了有毒系统,又对其提出了挑战,因为家庭不断地在家庭内外协商想象中的 "安全 "和 "危险 "的界限。基于这些见解,本研究对公认的政策干预逻辑提出了挑战,呼吁对恶性问题采取更具伦理性和情景性的应对措施。
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引用次数: 0
Ad Hoc ReviewersJournal of MacromarketingVolume 44, Number 3, September 2024 特设评审员《宏观营销杂志》第 44 卷第 3 期 2024 年 9 月
IF 3.7 4区 管理学 Q2 BUSINESS Pub Date : 2024-08-09 DOI: 10.1177/02761467241264987
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引用次数: 0
Introducing Holixec Education: A Human-Centric Approach to Learner Workplace Readiness via the MECCDAL Method 介绍 Holixec 教育:以人为本,通过 MECCDAL 方法为学习者做好职场准备
IF 3.7 4区 管理学 Q2 BUSINESS Pub Date : 2024-08-09 DOI: 10.1177/02761467241269873
Wided Batat
This position paper presents ‘holixec education,’ a groundbreaking model in higher education that merges holistic instruction with execution-oriented learning strategies. The term ‘holixec’ is a blend of ‘holistic’ and ‘execution.’ This innovative approach, particularly pertinent in business schools, enhances learners’ readiness for the workplace. The model is operationalized through the MECCDAL Method, a seven-pillar educational framework explicitly crafted for business schools. It necessitates a comprehensive reevaluation of the student's learning journey, the higher education system, and the academic culture in light of significant industry transformations. Holixec education aligns with students’ diverse developmental needs and addresses workforce demands and environmental challenges. It offers a theoretically grounded and practical educational framework that promotes balanced personal growth, enhances well-being, and cultivates relationships among students and various stakeholders. The paper posits that holixec education has the potential to transform academic teaching and learning, heralding a new epoch in business schools and higher education at large. It extends Bourdieu's theory of human development capital by broadening the dimensions of cultural capital to include artistic and media elements, and by introducing a novel form known as well-being capital. Also, the holixec paradigm enriches Miller's holistic education theory by integrating the execution approach at the heart of business sciences. Moreover, it provides a theoretical underpinning for the seven-pillar MECCDAL education model through the holixec paradigm. The contributions of this article underscore the potential of the holixec education model for rethinking the current higher education system.
本立场文件介绍了 "holixec 教育",这是高等教育中的一种开创性模式,它将整体教学与以执行为导向的学习策略相结合。Holixec "一词是 "整体 "和 "执行 "的混合体。这种创新方法尤其适用于商学院,可增强学习者的职场准备能力。该模式通过 MECCDAL 方法来实施,这是一个专门为商学院设计的七支柱教育框架。鉴于行业的重大变革,有必要对学生的学习历程、高等教育体系和学术文化进行全面的重新评估。Holixec 教育符合学生多样化的发展需求,并能应对劳动力需求和环境挑战。它提供了一个既有理论基础又切实可行的教育框架,能够促进个人均衡成长、提高幸福感,并培养学生与各利益相关方之间的关系。本文认为,"整体经济学教育 "有可能改变学术教学,预示着商学院和整个高等教育的新纪元。本文扩展了布迪厄的人类发展资本理论,扩大了文化资本的维度,将艺术和媒体元素纳入其中,并引入了一种称为 "幸福资本 "的新形式。此外,"整体教育范式 "还将执行方法纳入了商业科学的核心,从而丰富了米勒的整体教育理论。此外,文章还通过 holixec 范式为七支柱 MECCDAL 教育模式提供了理论基础。本文的贡献强调了 holixec 教育模式在反思当前高等教育体系方面的潜力。
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引用次数: 0
Wear Your Pants out and Be Happy! Clothing Consumption Curtailment and Consumer Subjective Well-Being 穿上你的裤子,做个快乐的人!减少服装消费与消费者的主观幸福感
IF 3.1 4区 管理学 Q2 BUSINESS Pub Date : 2024-08-06 DOI: 10.1177/02761467241269822
Essi Vesterinen, Michael S.W. Lee, Harri T. Luomala
This research addresses the role of different phases of consumption—anticipation, acquisition, and usage—in the relationship between clothing consumption curtailment (CCC) and increased consumer subjective well-being (CSWB). Building on past research, we theorize and empirically explore whether increased CSWB is explained by a change in focus from acquisition to usage. Through a content analysis of 140 blog posts from clothes shopping detoxers, we unearth how reduced acquisition and intensive and extended usage manifest in CCC practices. Furthermore, we apply structural equation modeling (SEM) to representative survey data (N = 661) to show that focusing on acquisition reduction is not associated with CSWB, while intensive and extended usage are positively associated with CSWB. In addition, we establish that this relationship is partially mediated by improved body image. Our results open a path for further research, and can be utilized in social marketing to promote the intensive usage rather than acquisition of clothing.
本研究探讨了消费的不同阶段--预期、购买和使用--在减少服装消费(CCC)和增加消费者主观幸福感(CSWB)之间的关系中的作用。在以往研究的基础上,我们从理论和实证角度探讨了消费者主观幸福感的提高是否可以通过关注点从购买到使用的转变来解释。通过对 140 篇服装购物戒毒者博客文章的内容分析,我们揭示了在 CCC 实践中如何减少购买、强化和延长使用。此外,我们还将结构方程模型(SEM)应用于具有代表性的调查数据(N = 661),结果表明,注重减少购买与 CSWB 无关,而强化和扩展使用与 CSWB 呈正相关。此外,我们还证实,这种关系部分是由身体形象的改善所促成的。我们的研究结果为进一步的研究开辟了道路,并可用于社会营销,以促进服装的强化使用而非购置。
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引用次数: 0
Macromarketing Perspectives from Latin America 来自拉丁美洲的宏观营销视角
IF 3.1 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2024-06-13 DOI: 10.1177/02761467241260405
Clifford Shultz, Jaqueline Pels, Andrés Barrios Fajardo, Carlos Rodriguez
The Special-Issue Editors introduce the Strategic Management Conference in Latin America (SMLA) and three exemplary articles that emerged from it. The articles feature research on important Macromarketing topics, including sound and sustainable housing policies, farmers’ adaptation to climate change, and crisis management and adaptation. Macromarketing has a rich, if perhaps under-reported, tradition of research on the interactions among markets, marketing and society in Latin America. This special issue is intended to provide a forum for such research and to inspire further participation in the Macromarketing discourse among Latin American scholars.
特刊编辑介绍了拉丁美洲战略管理会议(SMLA)以及会议产生的三篇典范文章。这些文章介绍了重要的宏观营销主题研究,包括健全和可持续的住房政策、农民对气候变化的适应以及危机管理和适应。宏观市场营销学在研究拉丁美洲市场、营销和社会之间的互动关系方面有着丰富的传统,但可能报道不足。本特刊旨在为此类研究提供一个论坛,并激励拉丁美洲学者进一步参与宏观营销讨论。
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引用次数: 0
期刊
Journal of Macromarketing
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