What is stopping us from Implementing Society 5.0?: A mixed method study

Abstract

With growing concern for society as a whole business organizations have been forced to think about their contribution towards society apart from their own profits. This concept has been conceptualized as Society 5.0 in the more recent times. The organizations need to have a more human-centered approach in order to establish themselves in the market today. This is an emerging topic and therefore limited research has been done in this area in the literature. The aim of the current research is to fill up this research gap. The study tries to highlight the impediments in implementation of society 5.0 in the emerging economies. The research has been carried in two steps. In the first step the themes have been generated through NVIVO software. Subsequently the themes generated are taken as the factors to be prioritized in the cause-and-effect groups through a multi-criteria decision-making approach, namely Fuzzy-DEMATEL. The case study being considered for the Indian situation solicited experts for their involvement in developing the themes and also used their evaluation as input to categorise the components into cause – effect categories.