The Interplay of digitalization, organizational support, workforce agility and task performance in a blended working environment: evidence from Indian public sector organizations.

IF 2.8 4区 管理学 Q3 BUSINESS Asian Business & Management Pub Date : 2022-10-17 DOI:10.1057/s41291-022-00205-2
Sanjeet Kumar Sameer
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Abstract

Dynamic changes in business environment due to unforeseen factors such as COVID-19 pandemic may pose a threat to business continuity of an organization and challenge traditional ways of working. Blended working arrangement could be a possible alternative under such situations. This study examines the role of perceived usefulness of digitalization (PUD), workforce agility (WA) and perceived organizational support (POS) in task performance (TPBW) and explains the underlying process. Survey results of 201 managers of Indian public section organizations show that PUD, WA and TPBW are positively related to each other. However, POS neither plays a direct nor a moderating role in their relationships. WA partially mediates the relationship of PUD and TPBW. Theoretical contributions and managerial implications have been discussed.

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数字化、组织支持、劳动力灵活性和任务绩效在混合工作环境中的相互作用:来自印度公共部门组织的证据
由于COVID-19大流行等不可预见因素,业务环境发生动态变化,可能对组织的业务连续性构成威胁,并对传统的工作方式构成挑战。在这种情况下,混合工作安排是一种可能的选择。本研究考察了数字化感知有用性(PUD)、员工敏捷性(WA)和感知组织支持(POS)在任务绩效(TPBW)中的作用,并解释了其基本过程。对印度201名公共部门组织管理人员的调查结果显示,PUD、WA和TPBW三者之间存在正相关关系。然而,POS在二者的关系中既不起直接作用,也不起调节作用。WA部分介导了PUD和TPBW的关系。讨论了理论贡献和管理意义。
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来源期刊
CiteScore
5.80
自引率
7.70%
发文量
36
期刊介绍: Asian Business & Management (ABM) is an academic management and business journal with a focus on Asia. The journal covers topics in the areas of corporate governance, human resource management, marketing, organizational behavior, organization theory, strategy, technology management, and related areas. ABM distinguishes itself from general business and management journals as it focuses on the Asian context. The focus on Asia is an important and appealing feature of ABM. ABM is open to different methodological approaches, including quantitative, qualitative, mixed-methods, and conceptual work, contributing to an enhanced understanding of Asian business and management. Please refer to the 2018 Editorial for further details: https://link.springer.com/article/10.1057/s41291-017-0028-0  A rigorous double-blind peer review system, involving in-country and international refereeing, ensures that articles meet the highest quality standards.
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