E-Government Innovation Initiatives in Public Administration: A Systematic Literature Review and a Research Agenda

IF 3.2 3区管理学 Q1 PUBLIC ADMINISTRATION Administration & Society Pub Date : 2023-07-27 DOI:10.1177/00953997231185847

M. Kawabata, A. S. Camargo

引用次数: 0

Abstract

This study presents a systematic literature review (SLR) of e-government innovation initiatives focusing on public services and administration. Our SLR included 704 peer-reviewed studies published in scientific journals between 2000 and 2019. The final sample comprised 70 studies that were read fully, from which we identified four distinct cluster themes and objectives. We then classified them into four clusters, representing an evolutionary view with different stages of e-government initiatives. Further, the study pointed out themes and initiatives to drive future research agendas in e-government.

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公共行政中的电子政务创新:系统文献综述与研究议程

本研究对以公共服务和行政为重点的电子政务创新举措进行了系统的文献综述。我们的SLR包括2000年至2019年间发表在科学期刊上的704项同行评审研究。最后的样本包括70项完整阅读的研究，我们从中确定了四个不同的集群主题和目标。然后，我们将它们分为四类，代表了电子政务举措不同阶段的进化观点。此外，该研究指出了推动电子政务未来研究议程的主题和举措。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Administration & Society PUBLIC ADMINISTRATION-

CiteScore

4.50

自引率

4.30%

发文量

期刊介绍： Administration & Society seeks to further the understanding of public and human service organizations, their administrative processes, and their effect on society. The journal publishes empirically oriented research reports and theoretically specific articles that synthesize or contribute to the advancement of understanding and explanation in these fields. Of particular interest are (1) studies that analyze the effects of the introduction of administrative strategies, programs, change interventions, and training; and (2) studies of intergroup, interorganizational, and organization-environment relationships and policy processes.