{"title":"Unmasking the Young Adults’ Library Responses during the COVID-19 Pandemic: A Case from Qatar","authors":"Virgilio Jr Medina","doi":"10.1080/01616846.2022.2046411","DOIUrl":null,"url":null,"abstract":"ABSTRACT Providing online services and assistance to library users has become the standard practice of many libraries worldwide. It has prompted many institutions to develop strategic actions to remain relevant in the absence of physical services. Although there are numerous initiatives among public libraries for teens, there is limited literature about the provision of online services and assistance for teens during the initial months of the COVID-19 pandemic. Thus, this study seeks to highlight the services, efforts, and initiatives of Qatar National Library, specifically its Young Adult (YA) Section, in planning and implementing virtual services to address the information needs of teens during a pandemic. Additionally, this study will present information that might help library professionals design their own library plans and programs to serve young adults virtually. This paper takes a quantitative approach to share the library’s experience organizing various online events and reference services for youth development amid limited access to physical services. This case study includes information about user feedback, highlighting the teens’ experience with the library’s virtual programs.","PeriodicalId":45177,"journal":{"name":"Public Library Quarterly","volume":"42 1","pages":"155 - 167"},"PeriodicalIF":1.4000,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Public Library Quarterly","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/01616846.2022.2046411","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0
Abstract
ABSTRACT Providing online services and assistance to library users has become the standard practice of many libraries worldwide. It has prompted many institutions to develop strategic actions to remain relevant in the absence of physical services. Although there are numerous initiatives among public libraries for teens, there is limited literature about the provision of online services and assistance for teens during the initial months of the COVID-19 pandemic. Thus, this study seeks to highlight the services, efforts, and initiatives of Qatar National Library, specifically its Young Adult (YA) Section, in planning and implementing virtual services to address the information needs of teens during a pandemic. Additionally, this study will present information that might help library professionals design their own library plans and programs to serve young adults virtually. This paper takes a quantitative approach to share the library’s experience organizing various online events and reference services for youth development amid limited access to physical services. This case study includes information about user feedback, highlighting the teens’ experience with the library’s virtual programs.
期刊介绍：
Public Libraries Quarterly is addressed to leaders-directors, managers, staff, trustees, and friends-who believe that change is imperative if public libraries are to fulfill their service missions in the twenty-first century. In PLQ, directors and operating officers tell how they accomplished change. The journal examines: •best practices and models to improve service •management case studies-with results and failures •library mythologies that retard individual and institutional development •studies of how to plan results and accomplish desired outcomes •marketing and fund-raising tools that work •budget and financial analysis tools and tips
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