Drivers of facility management strategies used in multi-tenanted office buildings in Ghana

IF 2.2 Q3 MANAGEMENT Journal of Facilities Management Pub Date : 2022-06-08 DOI:10.1108/jfm-12-2021-0156
Oliver Tannor, Elvis Attakora-Amaniampong, E. Derbile
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引用次数: 2

Abstract

Purpose This study aims to assess the facilities management (FM) strategies used in multi-tenanted purpose-built office buildings (Mt-POBs) in Ghana and the drivers that influence the decision to use such strategies. Design/methodology/approach This study was conducted via a survey and key informant interviews. The survey was conducted using a questionnaire targeted at 65 multi-tenanted office building owners in the Greater Accra region. The data from the survey revealed the views of building owners on FM strategy and the extent to which 20 facility management decision drivers influenced their decisions to use a particular strategy and the responses were descriptively analysed. The key informant interviews were conducted among six leaders of the property owners’ association who use in-house FM to further understand their perspectives and decisions on using such strategy. The interviews were conducted over telephone using an interview guide and analysed using thematic analysis. Findings The results showed that 88% of Mt-POBs in Ghana are managed in-house. The results also showed that the decision to use the in-house strategy was driven by the innovative, strategic and cost-saving advantages associated with the in-house strategy. Originality/value This study shows the factors that drive the decision of multi-tenanted office building owners in Ghana to use the in-house strategy. The findings of this study will be useful for prospective owners of office buildings in Ghana.
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加纳多租户办公楼设施管理策略的驱动因素
本研究旨在评估加纳多租户专用办公楼(mt - pob)中使用的设施管理(FM)策略,以及影响使用此类策略决策的驱动因素。设计/方法/方法本研究通过调查和关键信息提供者访谈进行。这项调查是通过问卷调查的方式进行的,调查对象是大阿克拉地区的65个多租户办公楼业主。调查数据揭示了建筑业主对FM策略的看法,以及20个设施管理决策驱动因素对他们决定使用特定策略的影响程度,并对回应进行了描述性分析。我们对六名使用内部FM的业主协会领导人进行了重要的线人访谈,以进一步了解他们对使用这种策略的看法和决定。访谈使用访谈指南通过电话进行,并使用专题分析进行分析。研究结果表明,加纳88%的医疗机构是由内部管理的。结果还表明,采用内部战略的决定是由与内部战略相关的创新、战略和成本节约优势驱动的。原创性/价值本研究显示了推动加纳多租户办公楼业主决定使用内部策略的因素。本研究的结果将是有用的未来业主的办公楼在加纳。
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来源期刊
CiteScore
4.30
自引率
15.80%
发文量
56
期刊介绍: Journal of Facilities Management is a strategic level journal for Heads of Facilities and Corporate Real Estate. Guided by its international and expert Editorial Board, Journal of Facilities Management publishes high-quality, authoritative, and detailed analysis, briefings and case studies on how facilities can and do play a vital part in helping deliver corporate strategy. This quarterly publication features contributions from leading practitioners and thinkers in the field of Facilities Management, from some of the leading companies, government institutions, and universities in the world. The journal features a combination of theoretical and practical articles, complemented by a wide range of case studies and regular features, identifying key implications for senior practitioners in Facilities Management.
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