IMPACT OF COVID -19 PANDEMIC ON THE HIERARCHY OF MOTIVATING FACTORS AMONG SALES DEPARTMENT EMPLOYEES

IF 1.1 Q4 MANAGEMENT Polish Journal of Management Studies Pub Date : 2022-12-01 DOI:10.17512/pjms.2022.26.2.19
Sylwia Siejka, M. Szajt
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Abstract

The purpose of this study is to identify, assess and compare the hierarchy of motivating factors among sales department employees of Polish companies before and during the COVID-19 pandemic. The study examines the COVID-19 pandemic as a specific and unprecedented crisis we had not encountered on such a scale before. The study used a survey questionnaire, the results of which were analysed using methods from multivariate statistical analysis. A decrease in respondents' preferences for motivating factors related to the work team, the atmosphere at work and employee benefits, and a substantial increase in the importance of employment security have been observed. Attractive remuneration has retained its high position in the hierarchy of motivating factors from the time before the COVID-19 pandemic. From the point of view of a company's surviving the crisis, sales department employees are its key assets. Understanding the changes in motivating factors caused by an unstable environment may be very useful to managers in creating effective and practical tools for motivating employees. © 2022, Czestochowa University of Technology. All rights reserved.
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COVID-19疫情对销售部门员工激励因素层次的影响
本研究的目的是识别、评估和比较波兰公司销售部门员工在COVID-19大流行之前和期间的激励因素层次结构。该研究将2019冠状病毒病大流行视为一场特定的、前所未有的危机,我们以前从未遇到过如此大规模的危机。本研究采用问卷调查法,对问卷结果进行多元统计分析。调查发现,受访者对与工作团队、工作氛围和员工福利相关的激励因素的偏好有所下降,而就业保障的重要性大幅增加。自2019冠状病毒病大流行之前以来,诱人的薪酬在激励因素中一直保持着很高的地位。从公司在危机中生存的角度来看,销售部门的员工是公司的关键资产。了解不稳定环境导致的激励因素的变化可能对管理者创造有效和实用的激励员工的工具非常有用。©2022,切斯托霍瓦理工大学。版权所有。
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来源期刊
CiteScore
3.30
自引率
6.70%
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0
期刊介绍: The journal is edited by international management practitioners and academicians. It is a double blind peer reviewed international academic journal that publishes scientific research papers from various disciplines related to Management.
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