Protection Motivation and Travel Intention after the COVID-19 Vaccination: Fear and Risk Perception

IF 2.6 4区 管理学 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Journal of Quality Assurance in Hospitality & Tourism Pub Date : 2022-06-20 DOI:10.1080/1528008X.2022.2089948
Syed Shah Alam, Mohammad Masukujjaman, N. Omar, Zafir Khan Mohamed Makhbul, Mohd Helmi Ali
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引用次数: 4

Abstract

ABSTRACT This study aimed to identify the factors influencing tourists’ travel intention following the COVID-19 vaccination program. It also examined the mediating role of fear in the context of the threat severity, vulnerability, and protection motivation pathways. Based on a quantitative method, a cross-sectional survey was employed and data were collected from 320 prospective domestic tourists through an online survey in Malaysia during the COVID-19 vaccination period. The researchers primarily adopted the protection motivation theory (PMT) model for developing a conceptual framework to empirically test the structural equation modeling (SEM) analysis technique using AMOS software. The study confirmed that protection motivation is positively related to tourists’ travel intention, trust is negatively related to this intention, and perceived risk is not related to this intention. The study concludes that threat severity, threat vulnerability, fear, response efficacy, response cost, and self-efficacy affect the protection motivation of tourists. The main contribution of this study is to develop a model and confirm it through an empirical study. The findings indicate that companies should consider some of the factors identified so they can influence protection motivation and travel intention. This study extended the PMT model by integrating cognitive constructs and newly developed measurement scales.
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新冠肺炎疫苗接种后的保护动机和旅行意向:恐惧和风险感知
摘要:本研究旨在确定COVID-19疫苗接种计划后游客旅游意愿的影响因素。研究还考察了恐惧在威胁严重性、脆弱性和保护动机途径中的中介作用。本研究以定量方法为基础,采用横断面调查方法,通过在线调查收集了320名在马来西亚接种新冠肺炎疫苗期间的潜在国内游客的数据。研究人员主要采用保护动机理论(PMT)模型构建概念框架,利用AMOS软件对结构方程建模(SEM)分析技术进行实证检验。研究证实,保护动机与游客旅游意愿正相关,信任与游客旅游意愿负相关,感知风险与游客旅游意愿不相关。研究发现,威胁严重程度、威胁脆弱性、恐惧、反应效能、反应成本和自我效能影响游客的保护动机。本研究的主要贡献是建立了一个模型,并通过实证研究进行了验证。调查结果表明,公司应该考虑一些确定的因素,以便他们能够影响保护动机和旅行意愿。本研究通过整合认知构念和新开发的测量量表来扩展PMT模型。
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来源期刊
Journal of Quality Assurance in Hospitality & Tourism
Journal of Quality Assurance in Hospitality & Tourism HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
7.00
自引率
18.20%
发文量
75
期刊介绍: The Journal of Quality Assurance in Hospitality & Tourism serves as a medium to share and disseminate new research findings, theoretical development and superior practices in hospitality and tourism. The journal aims to publish cutting-edge, empirically and theoretically sound research articles on quality planning, development, management, marketing, evaluation, and adjustments within the field. Readers of the journal stay up-to-date on the latest theory development and research findings, ways to improve business practices, successful hospitality strategies, maintenance of profit requirements, and increasing market share in this complex and growing field. Comprised of conceptual and methodological research papers, research notes, case studies, and review books and conferences the Journal of Quality Assurance in Hospitality & Tourism offers readers examples of real world practices and experiences that involve: -Organizational development and improvement -Operational and efficiency issues -Quality policy and strategy development and implementation -Quality function deployment -Quality experiences in hospitality industry -Service quality improvement and customer satisfaction -Managerial issues, such as employee empowerment & benefits, quality costs, & returns on investment -The role and participation of private and public sectors, including residents -International, national, and regional tourism; tourism destination sites; arid systems of tourism
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