Bottom-up discovery of structure and variation in response tokens ('backchannels') across diverse languages

Abstract

Response tokens (also known as backchannels, continuers, or feedback) are a frequent feature of human interaction, where they serve to display understanding and streamline turn-taking. We propose a bottom-up method to study responsive behaviour across 16 languages (8 language families). We use sequential context and recurrence of turns formats to identify candidate response tokens in a language-agnostic way across diverse conversational corpora. We then use UMAP clustering directly on speech signals to represent structure and variation. We find that (i) written orthographic annotations underrepresent the at-tested variation, (ii) distinctions between formats can be gradient rather than discrete, (iii) most languages appear to make available a broad distinction between a minimal nasal format ‘mm’ and a fuller ‘yeah’-like format. Charting this aspect of human interaction contributes to our understanding of interactional infrastructure across languages and can inform the design of speech technologies.