En människa bland andra?

Abstract

Denna artikel undersoker hur aldre manniskor begripliggor sin situation i telefonsamtal till en stodlinje nagra manader in i covid-19-pandemin. Genom att anvanda ett vardagssociologiskt ramverk for att analysera inringares olika satt att i samspel med stodlinjens volontarer forsta krisen, nyanserar artikeln nuvarande kunskap om aldre manniskors situation. Den tematiska analysen visar att inringarna begripliggor krisen i forhallande till sociala relationer pa ett personligt, anonymt och abstrakt plan. Inringarnas satt att bemota avbrott i sina vardagliga rutiner – genom anpassning eller kritisk omvardering – ar kopplade till olika former av tillit: basal tillit till en social verklighet som delas med en annan person eller reglerande tillit till en samling normer som ar oberoende av denna andra. Medan samtalen visade fa exempel pa positiva anpassningar i personliga relationer, synliggjorde de att anonyma och abstrakta relationer fungerar som viktiga tillgangar for att bade bibehalla och omvardera vardagslivet nar det ar kris. Aven om bristen pa trygga personliga relationer under pandemin pekar pa aldres utsatthet, demonstreras inringarnas styrka i och med deras aktiva arbete for att behalla och bygga viktiga anonyma och abstrakta relationer.Alternate abstract:This article examines how older people make sense of their situation in calls to a helpline a few months into the Covid-19 pandemic . By drawing on the sociology of everyday life to analyse callers' various understandings of the crisis, the article nuances current knowledge about older people's situation . The thematic analysis shows that the callers make sense of the crisis linked to social relations on a personal, anonymous, and abstract level . The callers' responses to chal-lenges to their everyday routines – adjustment or critical evaluation – are connected to different approaches to trust: basic trust in a shared social reality with someone or regulating trust in a set of norms independent from that other . Whereas the calls demonstrate very few positive adjustments in personal relations, they show that anonymous and abstract relations serve as im-portant resources for both maintaining and re-evaluating everyday life during a crisis . Although older people's lack of secure personal relations during the pandemic points to vulnerability, their resourcefulness is apparent in their active engagement in important anonymous and abstract relations.