Practical exploration of " Internet+ nursing service" for home care mode in Ningbo

Jianli Hu, Z. Sheng, Tao Zhang, Qian Xu, Senguo Zheng, Li Du
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引用次数: 1

Abstract

The " Internet+ Nursing Service" has been explored in localities as a new type of medical service. The paper introduced the innovation and excellence in the operation of Ningbo in the past four years, namely a unified operation platform to save resources, marked-based pricing to care for interests of three parties, nursing qualifications to safeguard quality of service, contracting with hospital entities to clarify responsibilities and rights, government leadership to determine assessment goals, and Ningbo Nursing Association in guidance to ensure homogeneous service. Thanks to the above measures, no disputes and complaints were recorded among 3 088 person-times ever since. Experiences in Ningbo may serve as a reference for such model to be implemented smoothly and orderly in other places. Key words: Nursing care; Internet+; Home care; Practice; Ningbo
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“互联网+护理服务”居家养老模式在宁波的实践探索
“互联网+护理服务”作为一种新型的医疗服务方式在各地进行了探索。本文介绍了宁波四年来在运营方面的创新和卓越,即统一的运营平台以节省资源,基于标记的定价以照顾三方利益,护理资格以保障服务质量,与医院实体签约以明确责任和权利,政府领导确定考核目标,宁波市护理协会在指导下确保同质化服务。采取上述措施后,3088人次未发生纠纷和投诉。宁波的经验可以为该模式在其他地方的顺利有序实施提供借鉴。关键词:护理;互联网+;家庭护理;实践;宁波
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