{"title":"Internal communication in academic libraries: Challenges and opportunities","authors":"Diana K. Wakimoto","doi":"10.1080/10691316.2022.2151542","DOIUrl":null,"url":null,"abstract":"Abstract Internal communication—communication among those working in the library—is vital to the engagement, success, and functioning of library employees and departments. However, it has received far less attention than external communication (e.g., promotional and outreach efforts to the academic community). This exploratory study surveyed academic libraries in the United States to determine common themes and potential ways to improve internal library communication. Recurring themes around challenges and effectiveness of internal communications remained consistent, regardless of library size or librarian role.","PeriodicalId":44684,"journal":{"name":"College & Undergraduate Libraries","volume":"29 1","pages":"190 - 205"},"PeriodicalIF":0.6000,"publicationDate":"2022-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"College & Undergraduate Libraries","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/10691316.2022.2151542","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0
Abstract
Abstract Internal communication—communication among those working in the library—is vital to the engagement, success, and functioning of library employees and departments. However, it has received far less attention than external communication (e.g., promotional and outreach efforts to the academic community). This exploratory study surveyed academic libraries in the United States to determine common themes and potential ways to improve internal library communication. Recurring themes around challenges and effectiveness of internal communications remained consistent, regardless of library size or librarian role.
期刊介绍：
College & Undergraduate Libraries enables libraries serving primarily undergraduate students to enhance the range of services, resources, and facilities offered to their constituents while also contributing to staff professional development. Whether focusing on public services, technical services, management, or technology, the journal highlights the fact that undergraduate libraries must collaborate with agencies both on and off campus in order to survive and thrive. In addition to numerous columns on current topics, typical contents include research-based articles, case studies, reports of best practices, an occasional literature review or product review, and opinion pieces.
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