Older Adults' Experiences with Remote Care for Specialized Health Service During the COVID-19 Pandemic: A Descriptive Qualitative Study.

IF 1.7 4区医学 Q3 GERONTOLOGY Canadian Journal on Aging-Revue Canadienne Du Vieillissement Pub Date : 2024-06-01 Epub Date: 2023-10-23 DOI:10.1017/S0714980823000636

Alice Gaudine, Karen Parsons, Joanne Smith-Young

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Abstract

The coronavirus disease (COVID-19) pandemic necessitated a rapid uptake of remote health care services. This qualitative descriptive study was designed to gain an understanding of older adults' experiences of remote care (telephone or online video conference appointments) for specialized health services during the COVID-19 pandemic. Twenty-one older adults (ages 65 years and older; 8 men and 13 women) living in eastern Canada participated in a semi-structured telephone interview. Data were analysed using qualitative content analysis. The vast majority of older adults were overall satisfied with their remote experiences of specialist care. Advantages to remote care for specialized services included convenience, safety during the pandemic, comfort, efficiency, and ease of visit. Disadvantages included communication not as effective, feeling depersonalized or disembodied, missing the human relationship, and wanting reassurance of physical assessment. It is important that health professionals understand the disadvantages for older adults of remote care visits in order to mitigate them.

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新冠肺炎大流行期间老年人远程护理专业卫生服务的经验：描述性定性研究。

冠状病毒疾病（新冠肺炎）大流行需要快速接受远程医疗服务。这项定性描述性研究旨在了解新冠肺炎大流行期间老年人对专业医疗服务的远程护理（电话或在线视频会议预约）体验。21名居住在加拿大东部的老年人（65岁及以上；8名男性和13名女性）参加了一次半结构化的电话采访。数据采用定性内容分析法进行分析。绝大多数老年人总体上对他们的远程专科护理体验感到满意。远程护理提供专业服务的优势包括方便、疫情期间的安全、舒适、高效和易于访问。缺点包括沟通没有那么有效，感觉人格解体或没有实体，错过人际关系，以及想要身体评估的保证。重要的是，卫生专业人员要了解远程护理访问对老年人的不利影响，以减轻这些不利影响。

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来源期刊

Canadian Journal on Aging-Revue Canadienne Du Vieillissement GERONTOLOGY-

CiteScore

3.40

自引率

5.30%

发文量

109

期刊介绍： The Canadian Journal on Aging/La Revue canadienne du vieillissement (CJA/RCV) promotes excellence in research and disseminates the latest work of researchers in the social sciences, humanities, health and biological sciences who study the older population of Canada and other countries; informs policy debates relevant to aging through the publication of the highest quality research; seeks to improve the quality of life for Canada"s older population and for older populations in other parts of the world through the publication of research that focuses on the broad range of relevant issues from income security to family relationships to service delivery and best practices.