Assessment of cultural competency

Abstract

The increasing diversity of a nation's population brings opportunities and challenges for healthcare professionals, healthcare systems, and policymakers to create and deliver culturally competent services. This requires empowering healthcare professionals to navigate intercultural interactions and relationships sensitively and respectfully. Conducting cultural assessments serves two primary purposes. First, it allows the individual to reflect and assess their levels of competence. Second, it provides the organization with information to develop the appropriate action plan. The ultimate goal is that healthcare professionals adapt their communication and behavior to effectively engage with people from various cultural backgrounds, avoiding misunderstandings and promoting inclusivity. When healthcare professionals develop cultural proficiency, they are better equipped to tailor medical care to the patient's needs, beliefs, and preferences. This personalized approach results in better treatment adherence and improved health outcomes.