Impact of telecommuting on Japanese Citizen's travel, activities, and residential locations: Experiences and future expectations under COVID-19 pandemic

Abstract

In the past few years, telecommuting has diffused on a large scale across many developed countries; however, its popularity in Japan is low due to various factors and cultural differences. The outbreak of COVID-19 has made the adoption of telecommuting indispensable, reaching an unprecedented level in Japan, bringing dramatic changes in the lifestyles and behaviors of citizens. This study investigates how and to what extent this pandemic-induced telecommuting affected employees’ travel, activities, and residence locations and explores their expectations of post-pandemic life. The data were collected through the online questionnaire survey across three major metropolitan areas in Japan that incorporates a comprehensive set of questions regarding telecommuting implementation and feasibility, lifestyles before and during the pandemic, and expected way of life after the pandemic, and the total of 2045 respondents were collected. The analysis has been done based on revealed preference data considering two time periods i.e., before COVID-19, during COVID-19, and for the post-COVID 19 scenario where stated preferences are considered. In the first step, telecommuting behavior, telecommuting preferences and plans, and activity patterns are estimated based on aggregate sample data. Next, by using the stated preference survey conducted, ordered probit model and mixed logit model are applied to identify factors influencing post-pandemic telecommuting frequency and residential location preference, respectively. The analysis revealed two major findings: telecommuting brought significant changes in multiple aspects of people’s lifestyles and activities that might persist after the pandemic; although determinants that govern telecommuting frequency and residential location choice after COVID-19 may differ across metropolitan areas, commuting/telecommuting frequency is the prime factor influencing residential location decisions. The findings of this research can guide transportation and urban planners in establishing effective travel demand management tools and sustainable urban networks for the new-normal era.