Knowledge management mechanisms and common knowledge impacts on the value of knowledge at individual and organizational levels

IF 20.1 1区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE International Journal of Information Management Pub Date : 2023-10-01 DOI:10.1016/j.ijinfomgt.2023.102660
Rajiv Sabherwal , Zach Steelman , Irma Becerra-Fernandez
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Abstract

Knowledge management (KM) impacts have typically been examined on the value of knowledge to organizations but not individuals. This paper uses survey data (186 employees) and qualitative data (300 + employees) at the National Aeronautics and Space Administration to examine the effects of four KM mechanisms (social learning, learning from others through IT, learning from IT, and IT-based knowledge substitution) and common knowledge on the individual and organizational value of knowledge. The results indicate that common knowledge and the two interpersonal mechanisms (social learning, learning from others through IT) enhance the perceived value of knowledge at both levels, but both mechanisms that rely on IT for the knowledge (learning from IT, IT-based knowledge substitution) reduce the perceived knowledge value at one level and have no significant effect at the other level. Further, common knowledge strengthens the positive effects of both interpersonal mechanisms, and weakens the negative effects of IT-based knowledge substitution, on perceived value of knowledge at both levels.

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知识管理机制和常识对个人和组织层面的知识价值产生影响
知识管理(KM)的影响通常是关于知识对组织的价值,而不是对个人的价值。本文使用美国国家航空航天局的调查数据(186名员工)和定性数据(300多名员工)来检验四种知识管理机制(社会学习、通过信息技术向他人学习、向信息技术学习和基于信息技术的知识替代)和共有知识对知识的个人和组织价值的影响。结果表明,共同知识和两种人际机制(社会学习、通过信息技术向他人学习)在两个层面上都提高了知识的感知价值,但依赖信息技术获取知识的两种机制(从信息技术学习、基于信息技术的知识替代)在一个层面上降低了感知知识价值,在另一个层面没有显著影响。此外,共同知识增强了两种人际机制的积极影响,并削弱了基于信息技术的知识替代对两个层面知识感知价值的负面影响。
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来源期刊
International Journal of Information Management
International Journal of Information Management INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
53.10
自引率
6.20%
发文量
111
审稿时长
24 days
期刊介绍: The International Journal of Information Management (IJIM) is a distinguished, international, and peer-reviewed journal dedicated to providing its readers with top-notch analysis and discussions within the evolving field of information management. Key features of the journal include: Comprehensive Coverage: IJIM keeps readers informed with major papers, reports, and reviews. Topical Relevance: The journal remains current and relevant through Viewpoint articles and regular features like Research Notes, Case Studies, and a Reviews section, ensuring readers are updated on contemporary issues. Focus on Quality: IJIM prioritizes high-quality papers that address contemporary issues in information management.
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