Business intelligence and analytic (BIA) stage-of-practice in micro-, small- and medium-sized enterprises (MSMEs)

IF 7.4 3区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Journal of Enterprise Information Management Pub Date : 2023-04-12 DOI:10.1108/jeim-01-2022-0037
Thinh Gia Hoang, Minh Le Bui
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引用次数: 1

Abstract

Purpose

While business intelligence and analytic (BIA) systems have been developed by large corporations around the world, micro-, small- and medium-sized enterprises (MSMEs) have recently paid attention and deployed BIA adoption, particularly during the Covid-19 pandemic disruption. This study sheds light on how MSMEs adopt the BIA systems and then proposes a framework for the BIA adoption process in the context of MSMEs.

Design/methodology/approach

The multiple case research design and interpretivism approach are employed for expanding the theoretical boundary of the strategic management fields in BIA adoption by MSMEs. In total, 35 semi-structured interviews were conducted with senior managers and owners involved in BIA adoption from 17 participating MSMEs.

Findings

The research study identifies three BIA adoption stages with specific technical and managerial features in the path of BIA adoption in each stage, corresponding to the level of BIA maturity of MSMEs. The authors also highlight other factors that directly influence the successful adoption and transformation from each stage to another.

Research limitations/implications

The research study identifies three BIA adoption stages with specific technical and managerial features in the path of BIA adoption at each stage that corresponds to the level of BIA maturity of MSMEs. Besides, this study also extends the current literature on BIA adoption in an organisation during the Covid-19 pandemic by identifying several contextual barriers that directly influence the BIA adoption.

Practical implications

Research findings can help business leaders and owners of MSMEs to determine the BIA maturity of their organisation. Furthermore, the authors’ framework can also be used by consultancies and standard setters to develop detailed BIA adoption strategies and tactics that support MSMEs' digitalisation towards BIA adoption.

Originality/value

The research study’s results highlight that contextual factors, leadership competencies, motivations and barriers for BIA adoption can also be used to help MSMEs' leaders and owners to trigger, advance or eliminate challenges for the adoption of BIA initiatives in MSMEs.

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微型、小型和中型企业(MSMEs)的商业智能和分析(BIA)实践阶段
虽然世界各地的大公司都在开发商业智能和分析(BIA)系统,但微型、小型和中型企业(MSMEs)最近也关注并部署了BIA的采用,特别是在2019冠状病毒病大流行期间。本研究揭示了中小微企业如何采用BIA系统,并提出了中小微企业采用BIA过程的框架。设计/方法/途径在中小微企业采用BIA的过程中,采用了多案例研究设计和解释主义的方法来拓展战略管理领域的理论边界。我们总共对17家中小微企业的高级管理人员和业主进行了35次半结构化访谈。研究结果本研究确定了三个BIA采用阶段,在每个阶段的BIA采用路径中具有特定的技术和管理特征,对应于中小微企业的BIA成熟度水平。作者还强调了直接影响从每个阶段到另一个阶段的成功采用和转换的其他因素。研究局限/启示本研究确定了三个BIA采用阶段,每个阶段的BIA采用路径具有特定的技术和管理特征,对应于中小微企业的BIA成熟度水平。此外,本研究还通过确定直接影响BIA采用的几个背景障碍,扩展了当前关于组织在Covid-19大流行期间采用BIA的文献。研究结果可以帮助中小微企业的商业领袖和所有者确定其组织的BIA成熟度。此外,咨询公司和标准制定者也可以使用作者的框架来制定详细的BIA采用战略和策略,以支持中小微企业向BIA采用的数字化。独创性/价值研究结果强调,背景因素、领导能力、动机和采用BIA的障碍也可以用来帮助中小微企业的领导者和所有者触发、推进或消除在中小微企业中采用BIA的挑战。
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来源期刊
CiteScore
14.80
自引率
6.20%
发文量
30
期刊介绍: The Journal of Enterprise Information Management (JEIM) is a significant contributor to the normative literature, offering both conceptual and practical insights supported by innovative discoveries that enrich the existing body of knowledge. Within its pages, JEIM presents research findings sourced from globally renowned experts. These contributions encompass scholarly examinations of cutting-edge theories and practices originating from leading research institutions. Additionally, the journal features inputs from senior business executives and consultants, who share their insights gleaned from specific enterprise case studies. Through these reports, readers benefit from a comparative analysis of different environmental contexts, facilitating valuable learning experiences. JEIM's distinctive blend of theoretical analysis and practical application fosters comprehensive discussions on commercial discoveries. This approach enhances the audience's comprehension of contemporary, applied, and rigorous information management practices, which extend across entire enterprises and their intricate supply chains.
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